Job Information
American Electric Power Work Scheduling Asst Assc to Asst Sr in Winfield, West Virginia
Job Posting End Date
07-08-2024
Please note the job posting will close on the day before the posting end date.
Job Summary
Assist in the work scheduling process by assigning jobs to line servicer personnel and providing customer assistance for an assigned area.
Job Description
Work Scheduling Asst Assc. (SP20-02)
ESSENTIAL JOB FUNCTIONS:
Under immediate supervision:
Perform duties assigned in the work scheduling process, including the assignment of jobs to line servicer personnel using management system applications.
Develop schedules for line servicer and technician appointments.
Communicate with customers and direct inquiries.
Support adherence to standard work scheduling policies and procedures.
Assist with outage management as needed.
Provide administrative support as needed.
MINIMUM REQUIREMENTS:
Education requirements are listed below:
High school diploma or GED.
required Work Experience requirement listed below:9 months of post high school experience in utilizing administrative procedures and office equipment.
OTHER REQUIREMENTS:
Ability to demonstrate the following skills and competencies:
Organizational and analytic/problem solving skills, Prioritization skills, Customer Focus and Teamwork.
Strong verbal and written communication skills, Must be available for overtime when needed.
Occasional travel may be required.
Work Scheduling Asst (SP20-03):
ESSENTIAL JOB FUNCTIONS:
Under moderate to limited supervision:
Perform duties assigned in the work scheduling process, including the assignment of jobs to line servicer personnel using management system applications.
Develop schedules for line servicer and technician appointments.
Communicate with customers and direct inquiries.
Support adherence to standard work scheduling policies and procedures. Assist with outage management as needed. Provide administrative support as needed.
MINIMUM REQUIREMENTS:
Education requirements are listed below:
High school diploma or GED required.
Work Experience requirement listed below:3 years of post high school experience in utilizing administrative procedures and office equipment or the equivalent, normally obtained by progression through the Work Scheduling Rep Assc classification. Demonstrated proficiency with computers and computer programs, effective verbal and written communication skills required with eight years' experience in banking, corporate finance, or treasury OR a Bachelor's degree and ten years' related experience in treasury, banking, or cash management.
OTHER REQUIREMENTS:
Must be available to work overtime, call-out overtime and shift work, as required.
Travel requirements are expected 10-25% of the time. Ability to demonstrate the following skills and competencies: Organizational and analytic/problem solving skills, Prioritization skills, Customer Focus and Teamwork.
Strong verbal and written communication skills.
Must be available for overtime when needed.
Occasional travel may be required.
Work Scheduling Asst Sr. (SP20-04):
Job Description
ESSENTIAL JOB FUNCTIONS:
Under limited supervision: Perform duties assigned in the work scheduling process, including the assignment of jobs to line servicer personnel using management system applications.
Develop schedules for line servicer and technician appointments.
Communicate with customers and direct inquiries.
Support adherence to standard work scheduling policies and procedures. Assist with outage management as needed.
Provide administrative support as needed.
MINIMUM REQUIREMENTS:
Education requirements are listed below:
High school diploma or GED required.
Work Experience requirement listed below:6 years of post high school experience in utilizing administrative procedures and office equipment or the equivalent, normally obtained by progression through the Work Scheduling Asst classification.
OTHER REQUIREMENTS:
Demonstrated proficiency with computers and computer programs, effective verbal and written communication skills required.
Basic knowledge of distribution operations and other departments within the AEP system preferred.
Ability to demonstrate the following skills and competencies: Organizational and analytic/problem solving skills, Prioritization skills, Customer Focus and Teamwork.
Strong verbal and written communication skills.
Must be available for overtime when needed.
Occasional travel may be required.
Compensation Data
Compensation Grade:
SP20-002
Compensation Range:
$17.96-22.45 USD
Candidates will be considered based on their qualifications and the candidate’s ability to work from an approved work location. Although the location is flexible, AEP does not have a presence in all states and localities. The following locations are NOT currently approved for this position: AK, CA, CO, CT, DE, HI, IA, ID, KS, MA, ME, MS, MT, ND, NH, NJ, NM, NV, NY, OR, RI, SD, UT, VT, WY, US Territories or international work locations. AEP will consider qualified candidates who are willing to relocate to an approved work location, at the candidate’s expense, provided the relocation can be completed within a timeframe that meets AEP’s staffing needs. NOTE: All remote work locations require vetting and final approval prior to offer and/or start date. Any work locations listed as preferred or unapproved relate specifically to the requirements for this position and are not necessarily applicable to other posted positions.
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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all aspects of the employer‐employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex, age, national origin, ethnicity, ancestry, veteran or military status, disability, genetic information, sexual orientation, gender identity, or any other basis prohibited by applicable law. When required by law, we must record certain information to be made part of an Affirmative Action Plan. Applicants for employment may also be invited to participate in the Affirmative Action Program by self-identifying their Race or Ethnic Identity.