Job Information
Amy's Helping Hands Scheduling Coordinator - Windsor in Windsor, Ontario
We are actively looking to add an additional member to our team!
Are you passionate about working and caring for seniors?
At Amy’s Helping Hands we believe seniors deserve exceptional care. We are a close knit team of individuals who rely on each other to ensure our clients receive the highest quality of care. We only hire committed individuals either professionally trained or with extensive personal experience who love working with the elderly. We do what we do because we want to make a positive impact on the lives of those we care for. We expect this same kind of passion and commitment from every team member.
Only apply if you can live by our high standards of care follow our policies and procedures and want to be challenged on a daily basis.
PLEASE do not apply if your main purpose is to find any job to just get you by. If this is you, applying here will only be a waste of your time.
This is a full time permanent salaried position 37.5 hours per week in office position. Monday to Friday 9-5 with a 3-4 week rotation “on-call” responsibilities. We offer a competitive compensation package including bonuses and benefits.
Job description and the qualities that we are looking for:
RESPONSIBILITIES:
Provide scheduling, planning and support to health care team
Scheduling of staff appropriately to ensure continuity of care
Update and maintain an electronic client database
Maintenance of client and employee records
Data entry of all client, employee and billing information
Respond to all inquiries with efficiency and appropriate urgency
Provide support to billing activities
Other office administrative duties as assigned.
Provide a high level of customer service and client satisfaction
Interact with clients and team members and make them smile.
The qualities we are looking for is someone who is:
Organized and able to think outside the box.
Excited by and excel at problem solving.
Fondness for chess, puzzles, sodoku and other brain games.
Excellent computer skills 40+WPM, proficiency with MS office and web based software.
Able to work in a team environment and communicate effectively with the team.
Adaptability and the ability to deal with tight deadlines
Ability to prioritize, multi-task and deal with competing priorities
Warm and compassionate with good people and telephone skills
Scheduling experience an asset
Courses in medical administration or health care training are an asset.
Willingness to exceed client expectations
Passionate about caring for seniors – and wanting to make a positive difference in their lives.
Good command of the English language, speaking and writing
Please apply by filling out the application including uploading your resume. No phone calls please only those selected for an interview will be contacted.
Powered by JazzHR