Job Information
Merck Associate Director, Site Services, Facilities & Utilities in Wilson, North Carolina
Job Description
Position Overview:
The Associate Director, Site Services and Utilities position is responsible for managing various essential services for our Manufacturing Division Wilson site including plant utilities, clean utilities, instrumentation/calibration, controlled temperature storage/BAS, site security, life safety, and other facilities management related services.
As part of our Manufacturing Division Wilson Maintenance and Utilities team, the position is responsible for providing day to day tactical and strategic direction to the Site Services and Utilities team, ensuring that business objectives are met within budgetary constraints, and that a high standard for Quality and EHS compliance is maintained. This position also maintains responsibility for managing facility and utilities related projects in support of the site and providing coordination for site shutdowns. The position will also be expected to promote continuous improvement and ensure a positive work environment and culture is maintained within the team.
Primary Activities:
Primary responsibilities and activities for the Associate Director, Site Services and Utilities position will include but not be limited to the following:
Business / Delivery
Utilize high degree of independent judgment and decision-making to direct Site Services and Utilities activities within our Manufacturing Division Wilson site
Operate and maintain all plant utilities including boilers, refrigeration, heating, ventilation, air handling equipment, electrical sub-stations, data network, compressed air, potable / distilled water, dust collection, waste water, storm water, and all related distribution systems. Ensure that non-routine events are managed effectively with minimal impact to site or downtime.
Provide ongoing maintenance and calibration of all plant equipment and instruments and technical support to packaging and manufacturing operations as needed to resolve processing problems for in-line products.
Direct all facilities engineering maintenance for our Manufacturing Division Wilson site including building repairs, service contacts, stock-room, and contracted maintenance. This includes preventative maintenance, emergency repairs, routine maintenance, and construction projects.
Direct Site Services (via outsourced providers), including security, fire protection, life safety, custodial, lawn maintenance, pest control, cafeteria, uniform services, solid waste, and hazardous waste and stockroom operations.
Resolve and escalate issues impacting site operations within the daily, weekly, and monthly tier management processes.
EHS / Quality Compliance
Ensure Site Services and Utilities activities are executed in compliance with Safety, Environmental, cGMP, and Labor regulations. Provide support as needed for compliance related audits and inspections.
Investigate, determine root cause, and implement robust CAPAs for any compliance discrepancies noted during day to day activities and/or audits.
Develop and manage environmental sustainability program for site including execution of capital expenditures.
Responsible for development and implementation of required plans for plant site emergencies and mobilization. Coordinates with our Manufacturing Division Wilson plant personnel, Global Security, and external agencies prior to, during, and after emergencies.
People Management
Staff and allocate resources to ensure critical business needs are met across multiple shifts. Ensure that all assigned actions are completed within due date.
Provide effective leadership to the Site Services and Utilities team including coaching, employee development, and performance management. Ensure that a positive work environment and culture is maintained within the team.
Cost
Develop expense budget for Site Services and Utilities team and control expenditures in accordance with agreed upon plan.
Ensure appropriate controls are in place to track and manage spending trends with an emphasis on waste elimination and identification of savings opportunities.
Propose and justify projects that support site infrastructure, utilities, and facilities as needed to support business continuity and the company and site’s strategic goals. Prepare accurate capital project estimates and ensure projects are effectively managed through capital approval processes and through development of scope, cost estimation, project execution, and closeout.
Continuous Improvement
Help develop strategy for Maintenance and Utilities team and tactical plans to meet both short and long-term goals.
Embed culture of continuous improvement into the team focused on leadership, standard work, making problems visible, minimizing waste, reducing process variability, and problem solving.
Education Minimum Requirement:
- Bachelor’s degree or higher in Science, Technical, Engineering, or relevant Management field (Engineering preferred)
Required Experience and Skills:
Minimum of 8 years of relevant industry work experience in industrial plant engineering with background in utilities, facilities management, site services, equipment maintenance, and/or project engineering / management.
Demonstrated ability to work independently as a team leader and team member
Demonstrated strong leadership and interpersonal skills with ability to coach, influence and support others through a culture of inclusion, feedback and empowerment
Demonstrated ability to motivate teams to achieve stretch goals
Working knowledge of EHS and GMP regulatory requirements as they apply to a pharmaceutical industrial facility
Willing to work irregular hours to support multi-shift operation on an as needed basis
Preferred Experience and Skills:
Experience managing within a multi-layer complex manufacturing facility
Experience managing computerized maintenance management systems (SAP or similar)
Project management and capital project execution experience
Strong written and verbal communication skills including experience with technical writing
Excellent analytical and decision-making skills
Experience in continuous improvement, lean manufacturing, problem solving, and/or right first-time methodologies
Familiarity with change execution management and behavioral coaching / consequence management tools
Experience supporting regulatory inspections (FDA or other international agencies)
Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)
Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)
US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.
We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)
EEOC GINA Supplement
Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)
U.S. Hybrid Work Model
Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.
San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
Domestic
VISA Sponsorship:
No
Travel Requirements:
10%
Flexible Work Arrangements:
Not Applicable
Shift:
1st - Day
Valid Driving License:
No
Hazardous Material(s):
n/a
Job Posting End Date:
04/5/2025
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Requisition ID: R341618