Job Information
Wells Fargo Business Relationship Support Specialist in WEST DES MOINES, Iowa
About this role:
Wells Fargo is seeking a Business Relationship Support Specialist to become a member of the Corporate Risk group's Commercial Credit Workout team. This team improves risk strategies in multiple areas by performing various complex credit risk mitigation support activities related to business analysis, solving business problems, and impacting the bottom line by proposing and implementing data-driven actions.
In this role, you will:
Be accountable for a complex portfolio of customers.
Share leadership role with managers to oversee a portfolio of accounts.
Identify opportunity for process improvements within the portfolio.
Review and analyze the decision process for customer accounts and evaluate the profitability and risk of designated portfolio.
Verify compliance and report identified issues for resolution.
Make decisions on complex customer issues.
Partner with managers to resolve issues and provides status updates on implementations.
Develop expertise in the policies, procedures, and compliance requirements.
Handle complex customer issues which include escalation and resolution.
Lead team and serve as a subject matter expert for the department.
Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
Interact with internal customers.
Receive direction from leaders.
Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements.
Required Qualifications:
- 2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Desired Qualifications:
Experience with loan systems such as AFS and Loan IQ.
Having financial crimes - customer due diligence knowledge.
Experience in treasury management.
Excellent verbal, written, and interpersonal communication skills.
Advanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills.
Strong organizational skills and ability to multi-task on concurrent projects.
Ability to prioritize work, meet deadlines, and achieve goals.
Ability to develop partnerships and collaborate with business and functional areas.
Proactive with results-driven attitude and strong problem-solving skills.
Job Locations:
401 S. Tryon Street - Charlotte, North Carolina
600 S. 4th Street - Minneapolis, Minnesota
Job Expectations:
Ability to work at one of the approved locations in the job posting.
This position offers a hybrid schedule.
Posting End Date:
2 Jul 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Company: WELLS FARGO BANK
Req Number: R-379699-6
Updated: Sat Jun 29 03:48:19 UTC 2024
Location: WEST DES MOINES,Iowa