Job Information
TEKsystems Patient Service Representative in Wauwatosa, Wisconsin
Location:
Wauwatosa, WI
Position is 100% on-site
Pay:
- $19-21/hr
Description:
The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.
Responsibilities:
• Performs opening and closing clinic duties
• Greets patients, checks in for appointments and verifies insurance
• Scans documents into electronic health record
• Maintains tidiness of waiting area and reception counter throughout the day
• Checks schedules for added, canceled and no-show appointments throughout the day
• Schedules follow up appointments as needed
• Responds to designated tasks in the electronic health record
• Orders clinic office supplies
• Sells and tracks cosmetic products
• Distributes mail
• Prepares for next day scheduled appointments
Additional Skills & Qualifications:
Required Qualifications:
High school diploma
Minimum 2+ years of experience in healthcare environment, providing face to face customer service to patients
Minimum 1-2+ years of insurance verification and eligibility experience
Proficient in basic computer functions
Ability to learn new software quickly
Must possess excellent customer service, communication and organizational skills
Ability to operate standard office equipment
Must possess attention to detail
Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team
Ability to respond positively to constructive feedback and direction from supervisors
Must demonstrate professional appearance and manner at all times
Preferred Qualifications:
Experience in EMR systems or specific experience with Nextgen HER, Phreesia or EMA systems preferred
Ability to type 40 wpm
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.