NHS Human Services, Inc.

Position Summary

The System Server Administrator will provide Information Technology (IT) support services to support customer organizations. This will include the delivery of comprehensive, integrated, end-to-end IT services that include systems Administration, Systems Integration and Testing, Configuration Management, Infrastructure Management, End-User Support and Training, and IT Metrics Reporting.

Individual must be able to attain and maintain a valid US Government security clearance to be retained in the position.

Duties & Responsibilities

• Provides systems administration for Windows Servers, desktop systems SAN devices, and Linux Servers; maintain SharePoint, Database, File, Print, and Application servers; update and maintain systems per security and policy requirements; perform backups, performance monitoring, and troubleshooting.

• Performs systems upgrades, system support, and problem logging/troubleshooting per organizational requirements.

• Accomplishes all tasks within required timelines (e.g. service level requirements) following documented processes and organizational policies.

• Provides Network, Server, and Desktop administration and help desk support to customers.

• Installs, configures, and administers Windows servers and desktop computers.

• Configures and administers desktop and server-based software applications provided by customers.

• Provides end-user support as needed for computer and web account management and problem resolution.

• Works with other system administrators and team members as needed to resolve inter-system issues.

• Works with the Cybersecurity team members to identify and resolve any computer and information system security issues.

• Performs remote and on-site desktop management assistance to users for computer systems and peripheral devices.

• Resolves desktop problems, add/delete accounts and reset passwords as needed.

• Installs, configures, troubleshoots, relocates, and repairs desktops, peripheral devices, and printers.

• Performs basic software installations and upgrades to operating systems and layered software packages.

• Supports imaging of computer devices (desktop/laptop).

• Performs hardware break/fix (including PCs, laptops, workstations, printers and other peripheral devices.

• Performs installation/removal of hardware (disk drives, adapter cards, printers, memory, etc.).

• Tracks and provides weekly metrics on the completion of all actions.

• Strong and effective written and verbal communication skills coupled with excellent interpersonal and team skills.

• Must be detail and safety oriented.

• Some travel may be required.

• Supports LCI Core values.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor

Education & Experience Requirements

• Bachelor’s degree in an IT-related field (preferred)

• Minimum of 3 years' experience in an IT environment.

• Experience providing IT support to federal government customers

Skill & Certification Requirements

• Current technical certification (one of the following CompTIA Security+, CISSP, CCNA Security, GICSP, GSEC, CND, SSCP)

• Windows Server

• SharePoint

• SQL Server

• SAN devices

• VMWare

• VSphere

• SCCM

• SCOM

• Microsoft IIS

• Scripting (e.g. Powershell)

• Position requires sitting, for long periods of time. (Sedentary Work)

• Most duties require extended use of a keyboard and computer monitor

• Extended Telephone Use

• May require lifting of 20-50 lbs

• LCI is an Equal Opportunity Employer Veteran/Disabled

Desired Skills:

• DoD IAT 8570 compliant certification is required to be able to start and must be obtained prior to a hire date.

Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration.

Clearance Level: Secret

Other Important Information You Should Know

Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.

Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite.

Work Schedules: Schedules range from standard 40 hours over a five-day work week. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.

Schedule for this Position: 5x8 hour day, 2 days off per week

Pay Rate:

The annual base salary range for this position is $55,000 - $100,000. The salary range provided is a good faith estimate representative of all experience levels. Please note that the salary information is a general guideline only. Leader Communications considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.

Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.

This position is not an incentive plan eligible.

Leader Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email hr@lcibest.com

The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.