Job Information
Aston Carter Accounts Receivable Assistant in Wake Forest, North Carolina
Job Title: Accounts Receivable AssistantJob Description
We are seeking a dedicated and detail-oriented Accounts Receivable Assistant to join our team. The ideal candidate will be responsible for answering customer service calls, managing accounts receivable tasks, handling administrative duties, and ensuring accurate technician time verification. This role requires excellent communication skills, proficiency in various software systems, and the ability to work in a fast-paced environment.
Responsibilities
Answer phones, address customer service requests, alleviate concerns, and direct calls to the appropriate point of contact.
Perform accounts receivable tasks, including downloading and emailing invoices, following up on payments, resolving conflicts, and contacting customers to discuss past due invoices.
Research invoices and investigate service ticketing history.
Receive and label packages.
Verify technician time on Mondays to ensure accuracy.
Create warranty part orders.
Handle basic administrative duties.
Communicate effectively with supervisors, managers, and technicians.
Utilize ERM system (Alliance) and payroll systems (ADP, transitioning to Workday).
Use Excel and MS Teams frequently.
File documents electronically.
Essential Skills
Accounts receivable experience.
Customer service skills.
Administrative support experience.
Data entry proficiency.
Invoicing experience.
Additional Skills & Qualifications
Strong teamwork and communication skills.
Good verbal professionalism and probing skills.
Quick thinking, adaptability, and ability to multitask.
Good computer navigation skills.
Ability to work in a fast-paced environment.
Work Environment
This role is in-office five days a week, from 8 AM to 5 PM. The office is located at 740 Merritt Capital Drive, Wake Forest, NC.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Wake Forest,NC.
Application Deadline
This position is anticipated to close on Mar 26, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.