Job Information
Howmet Aerospace Inside Sales / Supply Chain Representative in Waco, Texas
Howmet Fastening Systems is looking for an Inside Sales / Supply Chain Representative to join our Sales/Marketing Department in Waco, TX. This role performs all Supply Chain Analyst activities including: processing customer demand (via purchase orders, customer portals, or EDI communication), responding to new & existing customer supply chain actions, and addressing customer questions/concerns appropriately.
Responsibilities:
Provides timely and professional service to assigned customer or distributor accounts using appropriate processes and communication channels
Actively targets prospective customers based on relevant sources, both remotely and in person as necessary, to qualify leads and sell Howmet products
Handles inbound sales lead calls to convert into new business
Receives, enters and edits sales orders and changes thereto in accordance with company procedures
Checks stock and future production for customers and distributors
Answers general inquiries concerning open orders
Receives, responds to and routes requests for quotations as appropriate
Receives, responds to and routes requests for technical information, sales literature, material certifications and returned material
Uses knowledge of product, availability and customer need to best fill the order, coordinates with appropriate internal resources to answer more advanced questions
Researches customer charge-backs and administers appropriate actions
Works to improve knowledge of product and processes on a continual basis
Advises Marketing Department and field sales representatives of significant information learned in customer correspondence
Ensures that all work activities are performed in accordance with established safety and environmental standards
Continuously seeks improved techniques for performing job duties and engages with peers to learn and share best practices as they emerge
Maintains full compliance with Company policies and procedures and conducts all activities in accordance with the company Code of Conduct
Performs other duties as assigned
Qualifications
High School diploma or GED; Bachelor’s degree is preferred
1+ years experience in customer service or supply chain roles
Strong communication skills, both written and verbal
Must possess the ability to problem solve
Possesses organizational skills and has a high attention to detail
Must be able to work effectively with various functions as well as work independently
Strong computer and business software skills, with an emphasis in Excel
Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.
About Howmet Aerospace
Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $6.6 billion in revenue in 2023, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2023 Environmental Social and Governance report at www.howmet.com/esg-report.
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Howmet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics.
If you need assistance to complete your application due to a disability, please email TalentAcquisitionCoE_Howmet@howmet.com