NHS Human Services, Inc.

Job Title

Military and Veterans Benefits Specialist II

Agency

Texas A&M University - Central Texas

Department

Veterans Affairs

Proposed Minimum Salary

$17.04 hourly

Job Location

Killeen, Texas

Job Type

Staff

Job Description

The Military and Veteran Services Specialist II, under general supervision, assists students with questions about and processes certification and enrollment requests for military and veteran education resources. Serves as a designated School Certifying Official with the U.S. Department of Veteran Affairs.

Essential Duties & Responsibilities:

• Serves as a designated School Certifying Official. Responsible for processing requests for certification under federal benefits and posting resources to student accounts in accordance with applicable regulations and institutional procedures.

• Assists with the maintenance of tuition assistance portals for the various military branches. Processes tuition assistance requests in accordance with applicable regulations and institutional procedures.

• Assist with preparing for internal and external compliance surveys. Conduct 3rd party contract reconciliation for military-affiliated student accounts in coordination with the Business Office.

• Advise students on processes associated with operations of the Military and Veteran Services Center; including but not limited, to benefit usage and planning, tuition assistance, military evaluated credit, and student support services.

• Assists with the administration and advisement of programs and services provided by the Military and Veteran Service Center through presentations or workshops, within the institution and in the community as needed.

• Assists in the training and supervision of VA work-study students.

• Other duties as assigned.

  This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

Education and Experience:

• Bachelor’s degree in applicable field or equivalent combination of education and experience.

• Two years of related experience.

Knowledge, Skills and Abilities:

• Knowledge of word processing and spreadsheet applications.

• Ability to multitask and work cooperatively with others. Excellent verbal and written communication skills. Strong interpersonal, organizational, and customer service skills. Maintains attention to detail and utilizes sound judgment.

Wage: $17.04/hr

Hours: Monday - Friday; 8am to 5pm

Supervision of Others: This position may supervise employees.

Work Location: This is not a remote position. The selected candidate will be required to work on campus.

To Apply

Please apply directly on our Texas A&M University-Central Texas Job Site (https://www.tamuct.edu/human-resources/employment-opportunities.html) . Please submit a cover letter, a resume, and the contact information of three professional references when applying for this position.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.