Job Information
Gwinnett County Intern - Business Analyst - Public Safety in United States
Intern - Business Analyst - Public Safety
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Intern - Business Analyst - Public Safety
Salary
$25.00 Hourly
Location
Gwinnett County, GA
Job Type
Internship
Job Number
25-03057
Department
Department of Information Technology Services
Opening Date
03/18/2025
Closing Date
3/31/2025 11:59 PM Eastern
FLSA
Non-Exempt
Description
Benefits
Questions
Class Summary
REVISED 3/19
Must be actively enrolled in an accredited college or university degree program for the full duration of the internship (proof of enrollment required)
Job Description
As a Business Analyst Intern working alongside an agile software development team, you will help translate business needs into actionable development tasks. You will work closely with the Product Owner and gain hands-on experience in a fast-paced, real-world software development environment, contributing to the creation of innovative web applications built using modern technologies for the public safety community of Gwinnett County. This internship offers exposure to all phases of the software development lifecycle and a valuable opportunity to build practical business analysis skills.
Essential Duties
Assist with requirements gathering and documentation by participating in team meetings and stakeholder discussions.
Help draft user stories, features, and acceptance criteria under the guidance of the Product Owner and Business Analyst.
Learn how to manage and update the product backlog using tools like Jira.
Support sprint planning, reviews, and backlog refinement meetings.
Collaborate with developers and QA testers to clarify requirements and test outcomes.
Participate in UI/UX discussions, offering feedback and learning from design team workflows.
Research similar applications, industry best practices, and potential technology solutions.
Assist in preparing reports, visualizations, and stakeholder communications.
Other Job Requirements/Information
Work schedule for this position would be Monday - Friday, 8:00am-5:00pm.
This internship will be for Summer 2025 and is in person. Intern must report to the office.
This job is a civilian position in either a public safety department or in Information Technology with close ties to public safety. Due to the sensitive nature of this position, a public safety background which may include motor vehicle & criminal histories, and fingerprinting.
Candidates are required to obtain GCIC certification within 30 days of hire.
Grade
The grade for this position is 97. Salary will be dependent on education and experience.
Minimum Qualifications
Must be actively enrolled in an accredited college or university degree program for the full duration of the internship (proof of enrollment will be required)
Pursuing a Master's or Bachelor's Degree in Business Administration, Management Information Systems, Analytics, or a related and technically comparable field OR relevant and technically comparable work experience.
Familiarity with web technologies including HTML, CSS, JavaScript, React, Node.js, Python, and Microsoft SQL Server. Deep technical expertise is not required, but a degree of foundational understanding of some of these technologies is essential for effective collaboration with the development team.
Strong analytical and problem-solving abilities with keen attention to detail.
Strong verbal and written communication skills, capable of conveying complex information clearly to both technical and non-technical stakeholders.
Ability to work both independently and collaboratively in a team environment while building effective relationships with other cross-functional teams and stakeholders.
Strong ability to remain organized and focused while managing multiple tasks and priorities in a fast-paced setting.
Preferred Qualifications in addition to minimum qualifications
Exposure to Agile methodologies through coursework, personal projects, or previous internships.
Familiarity with tools such as Jira, Confluence, Figma, or similar platforms.
Basic understanding of UI/UX principles.
Curiosity about public safety systems and government technology solutions.
Basic understanding of DevOps principles and processes.
Strong communication skills and the ability to adapt to evolving user requirements.
Strong problem-solving skills and the ability to communicate technical concepts effectively to technical and non-technical stakeholders alike.
Ability to quickly learn new technologies and rapidly adapt to the ever-evolving technological landscape and shifting user requirements.
A keen interest in the application of technological solutions to solve public safety challenges or problems.
For information related to position-specific essential duties, knowledge and skills, and physical requirements, please click here (https://agency.governmentjobs.com/gwinnett/default.cfm?action=specbulletin&ClassSpecID=1507968&headerfooter=0) .
Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.
For more information about this department, please click here (https://www.gwinnettcounty.com/web/gwinnett/departments/informationtechnologyservices) .
Additional Information
About Gwinnett County
Welcome to Gwinnett County — one of America's fastest-growing counties for the past 20 years. Our dynamic and exciting county combines the best of big-city living with the comforts of the suburbs.
The county's population in 2000 was about 588,448 and we’ve only continued to grow since then, with the population expected to reach one million by the year 2022.
Gwinnett has many advantages, beginning with its location and road system. The county is just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Thanks to this location, 80 percent of the U.S. population is within a two-hour flight. Georgia Highway 316 has been extended to Athens, reducing travel time to the University of Georgia to 25 minutes. Gwinnett's infrastructure includes more than 2,750 miles of roadways to provide excellent mobility for our residents.
The County Administrator and County Attorney are appointed by the Board of Commissioners and serve at its pleasure. To implement the Board's policy directives, the County Administrator uses a management team consisting of members of his immediate staff and 14 department directors. The 14 departments that make up the executive side are Police Services, Fire and Emergency Services, Corrections, Communications, Support Services, Financial Services, Community Services, Human Resources, Information Technology Services, Law, Planning and Development, Water Resources, Child Advocacy & Juvenile Services, and Transportation. Each department is run by a director who is charged with managing operations in a manner which stresses the County’s values.
In addition to the executive side of County government, certain services are provided through Constitutional officers and independent elected officials. These external offices are created by the Georgia Constitution or through state law. In Gwinnett, they include the Sheriff, Tax Commissioner, District Attorney, Solicitor, Probate Court Judge, and Chief Magistrate.
Vision
Gwinnett is the preferred community where everyone thrives!
Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.
Values
Integrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.
Hiring Process
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:
Hiring Process (https://www.gwinnettcounty.com/web/gwinnett/departments/hr/employmentandtesting/hiringprocess)
FAQs
Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.
For questions about recruitment, or to request a reasonable accommodation during the application, interview, or testing process, please call Human Resources at 770-822-7915 or email Jobs@GwinnettCounty.com.
Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application, interview, or testing process, contact Human Resources at 770.822.7915 or HREmployeeRelations@GwinnettCounty.com. This email is only for accommodation requests; for questions related to job postings, use jobs@gwinnettcounty.com.
This position does not have benefits.
01
Do you attend a college or university in the state of Georgia?
Yes
No
02
Will you be enrolled in an accredited college or university degree program for the full duration of the internship?
Yes
No
03
Please List: Name of college or university Field of study Expected graduation date If none, type "N/A".
04
Why did you decide to apply for an internship with Gwinnett County?
05
What tools or technology do you use to stay organized today?
06
What is your perfect work environment?
07
What do you hope to take away upon completion of this internship?
08
Tell us about a time that you resolved an issue or problem by gathering and organizing information. What was your approach?
09
How do you ensure that you understand user or stakeholder needs when working on a project?
10
What experience do you have documenting requirements, user stories, or project notes?
11
Describe a situation where you had to communicate technical or complex information to someone without a technical background. How did you approach this? How did you confirm their understanding afterwards?
12
Have you ever worked with tools like Jira, Confluence, or similar platforms? If not, what tools have you used to manage projects, agile or otherwise?
13
What interests you most about working on technology projects in the public safety arena?
14
How do you approach learning about a new system or application you're unfamiliar with?
Required Question
Employer
Gwinnett County
Address
75 Langley Drive Lawrenceville, Georgia, 30046
Phone
770.822.7915 770.822.7923
Website
http://www.gwinnettcountyjobs.com