Job Information
State of Wyoming Driver Services Supervisor (2024-01296) in United States
Driver Services Supervisor (2024-01296)
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Driver Services Supervisor (2024-01296)
Salary
$24.78 - $27.53 Hourly
Location
Cheyenne, WY
Job Type
Permanent Full-time
Job Number
2024-01296
Department
Department of Transportation
Division
Department of Transportation
Opening Date
06/27/2024
Closing Date
Continuous
FLSA
Non-Exempt
Job Classification
BADS07
Description
Benefits
Questions
Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
The Wyoming Department of Transportation (WYDOT) is an agency committed to providing a safe, high-quality, and efficient transportation system for the State of Wyoming. WYDOT is hiring for a Driver Services Driver Compliance Supervisor located in Cheyenne. This position supervises the employees who determine that compliance of drivers is maintained to ensure public safety on our roads and highways.
This position offers:
$2,000 Hiring Bonus See Notes section for eligibility
Culture of public service and a commitment to work/life balance
Health, Dental, and Vision Insurance
State Retirement plan and additional savings opportunities (deferred compensation)
Paid vacation, sick leave, and holidays
For information on the Wyoming Department of Transportation’s purpose, mission, vision, and values, please click the following link:
Wyoming Department of Transportation Mission, Vision and Values (https://www.dot.state.wy.us/home/administration/strategic_performance/mission_vision_values_1.html)
Cheyenne is a steadily growing community along the Front Range but still true to the history of the Old West. The city offers nearby access to mountain biking, skiing, hiking, fishing, hunting, and other outdoor activities. Cheyenne is home to the "Daddy of 'em All" – Cheyenne Frontier Days – held every last week of July. Wyoming is one of only seven states with no state income tax.
Human Resource Contact: 307-777-4467
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.
Supervise a complex function of the Driver Services program administration.
Oversee the Driver Services Compliance section to ensure that output from the office is error-free and the appropriate processes are followed. Processes include but are not limited to legal document preparation, eligibility determination for limited and/or restricted driving privileges, oversight of the state's ignition interlock program, and requests for driving records.
Supervise and direct the work activities and training of employees in the Driver Services Compliance section.
Maintain quality control by extensive auditing. Establish a standard of coverage while maintaining authority to correct most errors for sections.
Interpret documents and communicate with legal and medical professionals.
Ensure confidentiality of Personal Identifying Information.
Hire, and conduct performance appraisals, counsel employees on disciplinary matters, and recommend terminations according to State Personnel rules and regulations.
Conduct regular meetings to keep the team informed of changes in state statutes, federal regulations, policies, and procedures.
Respond to and resolve concerns, inquiries, and grievances from the public, courts, attorneys, law enforcement, and other motor vehicle administrators.
Assists in all Driver Services' areas as needed, including training.
Qualifications
PREFERENCES:
Preference will be given to candidates with supervisory experience in the last five (5) years.
Preference will be given for intermediate skill level using Microsoft Word, Excel, Google Drive, Google Calendar, and any databases.
Preference will be given to candidates with experience with legal and/or medical document preparation and/or interpretation.
KNOWLEDGE:
Knowledge of Wyoming State Statutes and Federal Regulations pertaining to driver's license and motor vehicle operation, program rules, regulations, and policies.
Knowledge of program functions, Driver License Information System, Driving Record Enforcement, and Driver Services Examiners Manuals.
Knowledge of accounting procedures relating to balancing money and daily transactions.
Knowledge of Personnel Rules.
Advanced skill in excellent customer service; decision-making; and effective interpersonal, oral, and written communications.
Advanced skill in the use of Google Drive, Docs, Sheets, and Calendar; electronic-based workflow; Microsoft Word and Excel.
MINIMUM QUALIFICATIONS:
Education:
Bachelor's Degree (typically in Business)
Experience:
0-1 year of progressive work experience (typically in Business) with acquired knowledge at the level of a Drivers Services Helpdesk Specialist
OR
Education & Experience Substitution:
3-4 years of progressive work experience (typically in Business) with acquired knowledge at the level of a Drivers Services Helpdesk Specialist
Certificates, Licenses, Registrations:
None
Necessary Special Requirements
NOTES:
FLSA: Non-exempt
Applicants must pass an FBI fingerprint check.
The successful applicant will be subjected to a thorough background investigation.
E-Verify: WYDOT uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more aboutE-Verify (https://www.e-verify.gov/) , including your rights and responsibilities.
Department of Transportation is a Drug-Free Workplace.
A valid Driver License is required for position.
Qualifying eligibility and criteria for the hiring bonus
Temporary employees accepting a full-time position.
Current employees accepting a promotional opportunity - recruitment must have been opened to the public.
One year of service to WYDOT must be completed, failure to complete this requirement will forfeit the hiring incentive, funds will be recouped from final pay.
Internal candidates would be required to remain in the position for a minimum of one (1) year from their promotion date.
Employees would only be eligible for one (1) hiring bonus in a 12-month period.
If the employee elects to downgrade through an active recruitment and/or appointment during the twelve (12) month period, they would be required to pay the bonus back.
Supplemental Information
Clickhere (https://ai.wyo.gov/divisions/human-resources/consultative-services/compensation/pay-tables-salary-averages) to view the State of Wyoming Classification and Pay Structure.
URL:http://agency.governmentjobs.com/wyoming/default.cfm
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
Working for the State of Wyoming provides employees with a range of valuable benefits and offers a fulfilling career path. Employees enjoy comprehensive healthcare coverage, including medical, dental, and vision plans, ensuring their well-being and that of their families. Additionally, the state offers multiple retirement plans, which provide financial security and stability for employees once their career in public services comes to an end. the state recognizes the importance of personal time and offers generous paid time off and flexible arrangements, allowing employees to recharge, take care of personal matters, and maintain a healthy work-life integration.
There are many benefits to living and working in Wyoming. Beautiful country with wide-open spaces, clean air, great recreational activities, and no State income tax to mention a few!
Click here (https://ai.wyo.gov/for-job-seekers) to learn more!