NHS Human Services, Inc.

People

• Works with Superior and Human Resource Manager to ensure the departmental performance of staff is productive. Duties include:

• Assists in planning for future staffing needs

• Assists in recruiting in line with company guidelines

• Prepares and administers detailed induction program for new staff

• Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation

• Ensures training needs analysis of Kitchen staff is carried out and training programmers are designed and implemented to meet needs

• Provide input for probation and formal performance appraisal discussions in line with company guidelines

• Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance

• Regularly communicates with staff and maintains good relations

• Approves leave after considering hotel occupancies

• Promote teamwork and quality service through daily communication and coordination with other departments. Communicate with all hotel department heads to stay informed of kitchen needs and ensure timely responses to requests

Financial

• Works with superior in the preparation and management of the department’s budget. Duties include:

• Assists in co-ordinating the preparation of the departmental annual budget

• Controls and monitors departmental costs on an ongoing basis to ensure performance against budget

• Works with Purchasing department and manages ordering costs.

Guest Experience

• Encourage guest feedback to improve guest satisfaction

• Answer guest questions about dishes and kitchen services

• Help the Food and Beverage Director with event planning

Occupational Health and Safety Responsibilities

• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same

• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures

• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

• Initiate action to correct a hazardous situation and notify supervisors of potential dangers

• Log security incidents and accidents in accordance with hotel requirements

Responsible Business

• You’ll make sure our dishes are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests

• Keep an eye on competitor activity / industry innovation to develop your own ideas in the kitchen

• Make sure food and drinks are secure and stored safely – always keep stock replenished to minimise waste

• Ensure that all kitchen equipment and environment are hygienic and working properly

• Always follow governmental regulations and company policies and procedures

• Ad-hoc duties – unexpected moments when we have to pull together to get a task done

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Hotel Indigo is an upper-upscale boutique brand that captures the true spirit of the neighborhoods our hotels belong to. With over 125 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries. Opening the door to meaningful connections to the diverse people, places, and cultures of the local area.

Making travel inspiring. It’s what we do.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.