Job Information
Liberty Latin America Associate Advisor, People Services in Panama
What's The Role
Support the operation of the People Services Team to provide efficient, innovative, and customer-centric solutions to our internal stakeholders. Working within the established guidelines and procedures, delivers quality customer service in line with our established Service Level Agreement.
What You'll Do
Input confidential people data - including pay, job changes, security clearances, etc.
Produce ad hoc people reporting as needed.
Interact with colleagues as the initial point of contact to People functions.
Answer inquiries related to Human Resources benefit plans, policies, procedures, and programs. This will include Payroll and general tier 1 support.
Perform verification of employment of employees globally.
Own, manage and update HR data.
Manage timely all the requests received through the local ticketing system.
Maintain accurate records on Shared Drive to facilitate easy retrieval of information, management decisions and audit reviews.
Follow and understand any sox procedure of the area.
Prepare information required for internal/external audit processes.
Any other duties consistent with the general level, nature and function of the role.
Support in projects related to the People Services Team as assigned by your direct leader.
What Do You Need
Good verbal, written and communication skills, good attention to details.
Uses good time management and prioritizes daily tasks.
Strong computer skills and experience with relevant software programs.
Analytical, and problem-solving skills.
Good interpersonal and organizational skills.
Ethical values.
Previous HR experience.
Preferred education/ qualifications:
1 to 3 years of experience on a shared services environment.
University student or Degree in business, administration, or a related field required.
Skills & Abilities:
Advanced English proficiency: both oral and written
Shared Services experience.
Ticketing services experience.
Basic knowledge in Excell, Power Point & Word (Microsoft office tools)
What Do You Need
Good verbal, written and communication skills, good attention to details.
Uses good time management and prioritizes daily tasks.
Strong computer skills and experience with relevant software programs.
Analytical, and problem-solving skills.
Good interpersonal and organizational skills.
Ethical values.
Previous HR experience.
Preferred education/ qualifications:
1 to 3 years of experience on a shared services environment.
University student or Degree in business, administration, or a related field required.
Skills & Abilities:
Advanced English proficiency: both oral and written
Shared Services experience.
Ticketing services experience.
Basic knowledge in Excell, Power Point & Word (Microsoft office tools)
What You'll Do
Input confidential people data - including pay, job changes, security clearances, etc.
Produce ad hoc people reporting as needed.
Interact with colleagues as the initial point of contact to People functions.
Answer inquiries related to Human Resources benefit plans, policies, procedures, and programs. This will include Payroll and general tier 1 support.
Perform verification of employment of employees globally.
Own, manage and update HR data.
Manage timely all the requests received through the local ticketing system.
Maintain accurate records on Shared Drive to facilitate easy retrieval of information, management decisions and audit reviews.
Follow and understand any sox procedure of the area.
Prepare information required for internal/external audit processes.
Any other duties consistent with the general level, nature and function of the role.
Support in projects related to the People Services Team as assigned by your direct leader.