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IHG Franchise Hotel - フロントオフィスアシスタントマネージャー (Local Hiring ONLY) in Japan

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees .

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer .

About Us

1940 &? ...

Your day to day

IHG is active, even though the first impression of the customer experience is not good enough. IHG is recruiting global operators to manage all aspects of its business, such as menu registration and reservations, portals and contact services, and to take responsibility for creating a good first impression on customers.

The following is the main part of the daily business.

● We provide guidance on the management of FLONT OPERA STARS, warmly welcome customers, and provide heart-warming customer experience.

● We build deep human relationships between customers and the attendant meetings, and resolve customers' grievances.

● We will implement regular inspections at Flonto offices and confirm that the first impression is right for customers. We will also explore

new methods to support budget planning and increase the benefits of customer response and app sales for Flonto desks.

PBX ● Manage the team of FLONT DESK employees in multiple professional fields

, including subordinates of customer service desk clerks and others, and take responsibility for crisis response in emergencies.

What we need from you

Local hiring position

To apply, candidate must have proper visa or permanent resident qualification in Japan.

● Graduate school is a higher education qualification and is equivalent to this qualification.

● Minimum 3 years of experience in FLORNTO FIFTY and GESTURE SERVICE

● Language proficiency: English and Japanese

What we offer

IHG aims to fully support the success of your company. It is a support system that provides a wide range of welfare benefits and a life of ideal working life, with a level of above-average benefits that is achieved in a relaxed manner.

IHG's goal is to celebrate difference, recognize differences and welcome everyone, promote a workplace environment where employees feel they can work hard, and build a team of designers. IHG provides equal employment opportunities regardless of race, skin color, religion, gender, sexual orientation, gender identity, country of origin, veterans who are eligible for protection, and the presence or absence of disabilities. IHG aims to promote a culture of trust, support and acceptance. The background, experience, and viewpoint are all different from the usual ones.

IHG Group is a professional group member.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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