NHS Human Services, Inc.

POSITION SUMMARY Stewards are tasked with providingexceptional customer service and ensure the safety and comfort of our passengers while performing tasks in the galley, dining room, cafeteria, crew mess, staterooms and public areas aboard the Alaska State ferries. The Passenger Services department is the cornerstone of outstanding onboard customer service. This department is responsible for services that include; maintaining all vessel amenities, on-board storage and distribution of provisions and supplies, administering embarkation and disembarkation of passengers and vehicles, handling financial transactions and reporting, food and beverage service, medical assistance, stateroom sales and service, filing and reporting of regulatory paperwork, and providing information services for both crew and passengers.This is a safety sensitive position with the State of Alaska and serves as a public agent in direct contact of the traveling public.

POSITION DETAILS

Definition:Under supervision of the Chief Steward or designee, performs a variety of housekeeping, cleaning and/or galley duties aboard the vessels of the Alaska Marine Highway System.

Examples ofDuties:

• Washes dishes, pots, and pans.
• Cleans and operates various galley equipment.
• Busses tables and waits on passengers in the cafeteria/dining room.
• Works with traveling public. Responds to and assists with customer needs.
• Cleans and makes up staterooms, restrooms, and public areas of the vessel.
• Loads stores/assists in stock handling. Stows trash. Loads and unloads laundry bags.
• Other duties as assigned by the Chief Steward or designee.

Please note:

Working onboard the ships is a physically and mentally demanding career. The nature of the shipboard positions requires able-bodiedpersonnel who can endure working long hours and being away from shore for extended periods of time.Employees must have the ability to perform required duties with or without reasonable accommodation.

ROUTES AND CHANGE PORTS AMHS operates in two distinctive routes. The Southeast (SE) route serves the communities between Bellingham, WA and Skagway, AK. The majority of AMHS vessels operate onthis route. The other, more remote routeis the Southwest (SW), which includes the communities between Cordova and the Aleutian Chain. The Change Ports (crew change locations) for each route is listed below;

Southeast (SE): Ketchikan, Juneau Southwest (SW): Homer, Valdez

Please note:

This position requires employees report to designated change ports in Alaska for their work assignments. Employees are responsible for their own travel expenses between their physical residence and their designated change port. Commuting between home in Lower 48 and change ports in Alaska is not a financially viable option for most crew.

SCHEDULE and ASSIGNMENTS AMHS vessels operatein a 24/7 work environment with variable crewing schedule. In general, periodic crew assignments are based on a 2 Weeks-On and 2 Weeks-Off rotation with some exceptions. New hires are dispatched as randomly assigned relief stewards until they are awarded with a regularly assigned (bid) position. Onvessels operatingin Southwest route, your assignment durationwill depend on the lengths of the absence of the crew member you relieve. Once onboard, thedaily schedule during eachassignment may vary from 8 hours to 12 hours depending on the route/vessel. Vessel supervisorset work scheduleupon signing on to the vessel that may include split shifts. Crew members may beasked to fill ina higher paying position after the crew change if a vacancy occurs (temporary upgrades).Crew lists are posted periodically by AMHS dispatch office which handles all crew schedulingrelated matters.

Please note:

Work assignments are scheduled by the Dispatch desk, based on the fluctuating operational needs and in accordance with theCollective Bargaining Agreements{target="_blank"}. Seniority plays a major role on how work is assigned.

WORKING ONBOARD This is a fast-paced and dynamic work environment with a diverse workforce. Room and board is provided while on assignment - on select vessels. Crew stays in shared quarters and meals are provided at the crew and/or officers mess. On some vessels the crew returns to home port each night before heading out the next day (Day Boats). Regardless of the various room and board situations, AMHS is a Drug and Alcohol-Free workplace and has a strictly enforced Drug and Alcohol Policy.

Please note:

All employees stationed onboard the vessels, regardless of their status, including new hires residing onboard throughthe housing assistance incentive, are subject to all DOTandPF and AMHS policies. There is no tolerance for Drug and Alcohol policy violations.

HIRING INCENTIVES

Selected candidates may qualify for the following hiring incentives depending on the crewing needs.

• Hiring Bonus: $5,000 (less payroll deductions)
• Housing Assistance: up to 3 months accommodation onboard thehotel ship in Ketchikan
• Relocation Assistance: a one way - single useferry ticket to an approved change port withinAlaska (must originate and end in Alaska)

**Hiring incentives are subject to change at any time. Additional conditions apply. Details provided if a Job Offer is made.

BENEFITS New hires qualify for the State of Alaska benefits usually within 30 days of official hire. The State of Alaska offers one of the best benefit systems in Alaska and includes medical and dental insurance with optional family coverage, retirement benefits, vacation and personal leave which accrues with years of service. A summary of state benefits can be reviewed atRandB website{target="_blank"}.

CAREER PATH AMHSprovidesupward mobility and progressive advancement opportunity to higher paying positions. New hireswho successfully complete their probationary period can apply for regularly assigned bid positions ifthey meet the MQ's (Minimum Qualifications). Union seniority plays a major role in how the work is assignedand how the bid positions are awarded. However,while building up seniority,it is not unusual for t