Job Information
Numerator Team Lead, Panel Management in Vadodara, India
We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.
Numerator provides brands and retailers with a unique, 360-degree understanding of consumer behavior across the globe. We are shopper-centric, continuously monitoring the purchase and usage behavior through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.
Role Overview
Numerator is looking for a talented and passionate Panel management area to join our team in our India Vadodara office.
The position reports to Vadodara Regional Operations Centre (ROC) Director and you will lead the Panel management area and help Numerator achieve the business goals of the function area.
The person is responsible to coordinate and liaise with stakeholders in Onshore on running the business as usual and driving implementation of operational strategies and ensuring correct and timely deliverables.
The Person will be focused on people management and continuously improve Operational processes to make them more efficient, reliable and cost effective.
As a member of the Managers team is responsible to work in a team spirit
Key Outcomes / Responsibilities:
Effective delivery management by ensuring high quality work in agreed timelines
Work closely with Onshore leaders / stakeholders based in multiple geographical locations to efficiently manage the function area of Panel management
Implement smooth transition of processes to India Centre of Excellence (COE) based on strategic roadmap and timely deployment.
Advanced reporting: Develop and deliver reports and dashboards to meet the evolving needs of the stakeholders
Focuses on improving productivity of the teams though various levers of continuous improvement.
Effective People Management of the span and deliver a data driven performance management.
Key Performance Indicators (KPIs) alignment of team members to promote and deploy data-oriented approach.
Execute mechanism to motivate people as per their performance.
Have appropriate succession planning in place for managers and expertise roles of their function area
Should be able to effectively lead conflict in their area.
Basic Qualifications:
BE/B.Tech from a reputed university.
2+ years of management experience in mid-size teams over multiple geographies and hierarchies.
English professional proficiency
Communication Skills: Excellent written and verbal communication skills to effectively communicate with diverse audiences.
Relationship Building: Ability to build and maintain strong relationships with key onshore/stakeholders
Change Management: Ability to lead and manage organizational change
Technical Skills: Advanced proficiency in SQL, PowerBI
Preferred Qualifications:
Should have domain expertise in market research or from FMCG (Fast- Moving Consumer Goods) domain
Should have experience in customer service
Should be solution oriented individual and think out of the box
Directly managed operations for a span of 10+ associates
Highly creative individual with balance of implementation and business knowledge as well as excellent ability to communicate concepts and design rationale
With the following qualities…
Leadership style to promote professional growth
Enjoys working with the onshore stakeholders
Enjoys actively looking for new and more efficient ways of improving processes, raising standards, reducing errors, and overcoming omissions.
Is proactive, optimistic, and willing to get involved to achieve the Vadodara NI Regional Operations Centre (ROC) goals and objectives.