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Penn State University Talent Acquisition Instructional Production Specialist, College of the Liberal Arts in University Park, Pennsylvania

Reference #: REQ_0000065321 APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS: The Learning Design Team within the College of the Liberal Arts is seeking an Instructional Production Specialist. Working collaboratively with our Instructional Designers and online instructors, this position will assist with the maintenance and technical support of the college's online courses.

The primary responsibilities of this position include:

Provide maintenance and technical support of online courses in Canvas under the guidance of the Instructional Designers

Troubleshoot and respond to instructor and student technical concerns with the online courses

Assist Instructional Designers with placing course content and assessments into Canvas

Assist with student accommodations and broader accessibility remediations to course content

Work with the Learning Design team members to troubleshoot issues and test new Canvas features and other technology tools

In addition to Canvas, the Instructional Production Specialist may use the following tools and applications: Microsoft Office 365, Google Workspace, Smartsheet, Turnitin, VoiceThread, Kaltura, and LionPATH (Penn State's student information system).

Benefits include (visit https://hr.psu.edu/benefits for more detailed information):

Medical, dental, vision, and retirement plans

75% tuition discounts (including for a spouse and dependent children up to the age of 26)

Generous vacation and sick time

15 paid holidays/campus closure days

Education and Experience:This position will be filled at the level of Intermediate Support. The Intermediate Support level requires a minimum of a High School Diploma or General Equivalency Diploma (GED) for education and two years of relevant experience, or an equivalent combination of education and experience.

Other Qualifications:

Ability to be detail-oriented

Excellent customer service and communication skills

Familiarity with Canvas and HTML (web markup language)

Demonstrated problem-solving skills

Excellent time management skills

Demonstrated ability to work independently to meet specified deadlines

Additional Information: To be considered, applicants must upload a resume and cover letter.

The Instructional Production Specialist will join the team at the Filippelli Institute of e-Education and Outreach. More information on the Institute can be found at https://filippelli.la.psu.edu/.

The College of the Liberal Arts is supportive of flexible work and/or remote arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work and/or remote arrangement should be directed to the hiring manager during the interview process.

The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging in all its forms. We embrace individual uniqueness, as well as a culture of belongingthat supports both broad and specific equity initiatives, leverages theeducational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of thecommunity thrive.We value belonging as a core strength and anessential element of the university's teaching, research, and servicemission.

The salary range for this position, including all possible rades is: $34,800.00 - $50,500.00

Salary Structure - additional information on Penn State's job and salary structure.

CAMPUS SECURITY CRIME STATISTICS:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

Employment with the University will require successful completion of background check(s) in accordance with University policies.

EEO IS THE LAW

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Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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