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Job Information
Pennsylvania State University Health Services Assistant, Penn State Psychological Clinic in University Park, Pennsylvania
APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process (https://pennstateoffice365.sharepoint.com/:b:/s/KnowledgeBaseArticlesSharing/EfiwgKReZ4VAjprFZPKWUm0Bq_sU3KzTmERfpryq0esPKQ) . Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. (https://pennstateoffice365.sharepoint.com/:b:/s/KnowledgeBaseArticlesSharing/Eeys15Xva4hFokHVtbP1eGIB5i1WFLc-J3k9KHgrFYZ7mg) Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants (https://hr.psu.edu/sites/hr/files/Application_Process_for_External_Applications_Non-Penn_State_Employees_.pdf) .
JOB DESCRIPTION AND POSITION REQUIREMENTS:
The Department of Psychology (https://psych.la.psu.edu/) in the College of the Liberal Arts invites applications for a Health Services Assistant to perform staff assistant duties for the Psychological Clinic (https://psych.la.psu.edu/psychological-clinic/) (an outpatient psychiatric clinic and doctoral training program).
Responsibilities include but are not limited to:
Answer/screen telephone calls; send and receive faxes and emails
Schedule appointments
Take referrals and monitor wait lists
Greet clients/visitors, provide information and assistance to doctors and patients
Assist in maintaining office records; enter data in office’s electronic medical records system
Provide backup support as required
The Health Services Assistant will be expected to routinely work Monday through Thursday from 11:00 a.m. to 8:00 p.m. ET and Friday from 8:00 a.m. to 5:00 p.m. ET to provide coverage during the Psychological Clinic’s open hours and have flexibility to cover other shifts when needed.
Benefits include (visit https://hr.psu.edu/benefits (http://hr.psu.edu/current-employee/benefits) for more detailed information):
Medical, dental, vision, and retirement plans
75% tuition discounts (including for a spouse and dependent children up to the age of 26)
Generous vacation and sick time
15 paid holidays/campus closure days
After training, the Health Services Assistant will frequently use the following software, systems, and applications: Microsoft 365 (SharePoint, Outlook, Word, Excel, Teams, OneDrive), Box (cloud storage), DrCloudEHR (electronic health records platform), as well as Workday/WorkLion (Penn State’s central resource for HR services, payroll, attendance, etc.).
Education and Experience: This position will be filled at the level of Support, which requires a minimum of a High School Diploma/GED or Vocational Training/Degree, or an equivalent combination of education and experience.
Additional Qualifications:
Ability to be detail-oriented
Excellent communication skills
Interpersonal and customer service skills
Demonstrates a genuine appreciation for working with diverse populations
Ability to work with a high-level of professionalism both independently and as a member of a team
Ability to be proactive and take initiative
In addition, successful candidates must either have demonstrated a commitment to building an inclusive, equitable, and diverse campus community, or describe one or more ways they would envision doing so, given the opportunity.
Additional Information: To apply, please submit both a cover letter and resume as part of the application materials.
This position requires the following clearances: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal Bureau of Investigation (FBI) Fingerprint Criminal Background Check.
The College of the Liberal Arts is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work should be directed to the hiring manager during the interview process.
Penn State is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.
The salary range for this position, including all possible grades is:
$34,800.00 - $50,500.00
Salary Structure (https://hr.psu.edu/current-employee/compensation/staff-salary-grades-and-leveling-matrix) - additional information on Penn State's job and salary structure.
CAMPUS SECURITY CRIME STATISTICS:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here (https://police.psu.edu/annual-security-reports) .
Employment with the University will require successful completion of background check(s) in accordance with University policies.
EEO IS THE LAW
Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
Federal Contractors Labor Law Poster (https://affirmativeaction.psu.edu/files/2022/01/Federal-Contractors-Labor-Law-Poster.pdf)
PA State Labor Law Poster
Affirmative Action (https://policy.psu.edu/policies/hr11)
Penn State Policies
Copyright Information (https://www.psu.edu/copyright-information)
Hotlines
University Park, PA