Job Information
Leslies PoolMart Technical Sales & Support Representative I - Horizon Spa & Pool Parts in TUCSON, Arizona
Description
DIVE IN TO A NEW CAREER WITH LESLIE'S :
Leslie’s pool supplies is the “World’s Largest Retailer of Swimming Pool Supplies.” With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie’s. With over 60 years of providing the best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our team members feel valued and are enthusiastic about the contributions they make to the success of Leslie’s.
Job Overview:
The Technical Sales & Support Representative Level 1 answers inbound sales calls, anticipates client needs, resolves concerns, and provides technical support on our products and services. The Technical Sales & Support Rep will also assist in developing new business opportunities by expanding Horizon’s clientele base through outbound calling. Although training is provided to familiarize the candidate with our business model, prior technical field skills and sales skills must be demonstrated.
Essential Competencies:
Excellent verbal, written, and interpersonal skills.
Professional telephone communication skills and active listening.
Accurate sales order entry from phone and e-mail activities.
Must demonstrate exemplary detailed record-keeping skills.
Ability to work successfully with minimal supervision.
Must demonstrate excellent time management skills.
Persistence, tenacity, and an optimistic attitude.
Drive to exceed customer expectations and contribute ideas to achieve this goal.
Qualifications:
Familiarity of major industry players along with knowledge of common practices and technologies in the aquatics industry is highly desired.
Three to five years of repair or service experience in the aquatics industry is helpful.
Must develop an awareness and appreciation of Horizon’s business philosophy.
Ability and willingness to seize any technical sales opportunities that may present themselves.
Professional telephone communication skills a must.
Persistence, tenacity, an optimistic attitude, and a high energy level are required.
Experience and confidence making outbound sales calls.
A strong history of driving new and current business.
Willingness to be held accountable to performance goals by both teammates and by team leader.
We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.
Leslie’s recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.