Job Information
Cognizant Sr. Engagement Manager - ServiceNow in Trenton, New Jersey
As the primary point of contact for customer projects, our Sr. Engagement Manager, ensures the highest level of customer happiness; coordinates, manages and ensures completion of all project tasks; and lead status calls, project meetings, and other client and team member meetings to ensure project outcomes are successfully delivered.
The Sr Engagement Manager establishes customer requirement agreements, prepares deliverables, and leads teams to successfully deliver project scope, on budget, and to client satisfaction. The Sr Engagement Manager provides critical, day-to-day support across project teams, the cross-functional organization, and the client organization.
We rely on the Sr Engagement Manager to contribute to the growth of our company by building and improving existing methodologies, conducting internal training, and developing best practice improvements.
Requirements:
10+ years of professional, project leadership experience
5-8 years of experience as an Engagement Manager / Project Manager role with ServiceNow (professional services experience required)
Project estimation experience and Budget Management
Ability to clearly communicate to both technical and non-technical stakeholders
Proven project history maintaining high customer satisfaction in complex environments
Strong history of problem solving
Proficient with MS Office and other productivity and project management solutions
Applications will be accepted until 4/26/2025.
The annual salary for this position is between $120,000.00 – $140,000.00 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.