Job Information
WoodGreen Community Services Community Support Worker (2024-256-CC) in Toronto, Ontario
Competition: (2024-256-CC) Community Support Worker
Employment Type: Permanent Full-Time, Bargaining Unit (1 Vacancy)
Work Hours: 35 hours/week Mon-Fri 9am-5pm
Work Setting:
Salary: Exclusively Onsite
External Rate – I7: $58,119.94
Internal Rate – I8: $59,306.06
Application Deadline: June 24th, 2024, by 11:59 pm
Program Overview - Community Supports and Outreach (CSO)
The WoodGreen Community Supports and Outreach program serves clients 18 years old and older with mental health challenges and addictions who have experienced homelessness. This holistic program also offers community case management supports, community development with recreational programming, and hoarding and pest management. The clients live in four WoodGreen owned small-scale apartment buildings, as well as scattered independent units throughout the City of Toronto.
What You Will Do
Perform initial and ongoing needs assessment from a strengths-based client support approach.
Provide tenant/client support to empower the individual and increase their independence.
Assist tenant/client to set objectives and plan activities to achieve goals.
Assist tenant/client to develop necessary skills to live in the community (eg. cooking, housekeeping, budgeting, shopping, leisure planning, etc.).
Identify deterioration in mental status or in independent functioning of client and take appropriate action.
Provide crisis prevention, management, and intervention support including conflict mediation, interpersonal supports, and assistance in illness management.
Establish and maintain an ongoing flexible and supportive relationship with clients.
Introduce new tenants to other tenants and staff and to the various committees and activities they can participate in.
Assist tenant/client to develop a supportive network.
Provide support and/or assistance, if necessary, when tenant moves in/out of their unit.
Keep documentation and client files current and updated and collect data as required.
Document any significant problems, events, changes to services, special needs, etc.
Apply ethical standards related to the provision of community supports.
Work in collaboration with other WoodGreen staff to ensure the program operates efficiently and effectively.
Participate and represent the organization at external committees and forums, etc.
And other duties as assigned
This position is subject to exposure to second-hand smoke, odors, pests and clients’ potential use of inappropriate language or swearing.
What You Bring to the Team
Bachelor’s degree in Bachelor of Social Work (BSW) or Related Degree.
Registered Social Worker (RSW) in good standing with the Ontario College of Social Workers and Social Service Workers is an asset.
Minimum 3 years of solid community experience.
Related experience in case management, supportive counselling, conflict/crisis mediation and client engagement.
Demonstrated experience working with individuals with mental health, substance use/addiction issues, physical health issues, and/or street involvement.
Ability to communicate in American Sign Language (ASL) considered a strong asset.
What Will Set You Apart
Demonstrated cultural competency with ability to communicate and engage with individuals from diverse, ethno-cultural backgrounds and levels of abilities.
Strong capacity for multi-tasking, analytical, and problem-solving skills.
Demonstrated information and referral skills and ability to work collaboratively with service providers and stakeholders.
Commitment to a client-centered approach and a demonstrated positive attitude.
Ability to understand and apply Pshyco-Social Rehab principles and Recovery Model.
Experience with and ability to apply harm-reduction strategies.
Solid understanding of the Mental Health Act and the Residential Tenancies Act.
Exceptional advocacy skills.
Experience encourages tenants to set goals.
Excellent verbal and written skills.
Self-directed and independent, but also a dynamic team player.
WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at careers@woodgreen.org of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.
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