NHS Human Services, Inc.

Drive critical business activities that ensure the planning and execution of key sales and marketing strategies in the field force (sales reps as well as clinical specialists) by developing and executing sales compensation and quota, monitoring daily sales and clinical training performance, developing systems and processes to support field efforts and performing key analyses to drive better management decisions.

Key Responsibilities:

• Field Organization Effectiveness and Territory Alignment: Using analytics, assesses appropriateness of sales resources to support business goals and recommend changes if necessary.

• Identify and evaluate process improvement on sales systems and sales supporting tools. Act as a systems lead to create complex automated sales performance, territory management and reporting including CRM (e.g.SalesForce.com), ERP (e.g., JDE), BI tools (e.g., dashboards and reports, QlikView sales dashboards) and other analytics for the field to enable better business decision making. Continuously work with IT to ensure system integrity and accuracy.

• Develop, plan and lead projects and activities related to sales performance with accountability for successful completion of all project deliverables

• Assess sales achievement and other key metrics by integrating and blending quantitative and qualitative data from a variety of sources to perform highly complex analyses. Interpret analyses, draw conclusions, and prepare and present findings on trends (e.g. sales growth, market trends) to sales management and internal stakeholder team including managing through ambiguity and make recommendations

• Manage development, design and implementation of Sales Incentive plan and Sales quota targets, ensuring alignment with AOP, proper sales motivation and responsible P&L management in collaboration with sales leadership. Develop and provide analyses on field performance to sales leadership and HR.

• Provide direction and guidance to cross-functional teams (e.g., Supply Chain, IT, Finance) to forecast supply, demand, top and bottom line financials, and product launches

• Provide guidance and coaching to more junior level team members

• Other incidental duties

Education and Experience:

• Bachelor's Degree in in related field , 10 years’ experience of previous related sales operations, business strategy and/or financial planning experience Required or

• Master's Degree or equivalent in in related field , 8 years’ experience of previous related sales operations, business strategy and/or financial planning experience Required

Additional Skills:

• Proven successful project management skills with ability to routinely work on multiple tasks with multiple people

• Previous field sales experience preferred

• Excellent written and verbal communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives

• Ability to think holistically and strategically

• Demonstrated ability to utilize organizational channels, experience and influencing skills to persuade others of the course of action

• Sound decision making capabilities and the ability to take decision in absence of consensus when necessary

• Ability to establish foundation of credibility based on integrity and a track record of achievement in delivering on large and/or multiple projects and influencing business outcomes.

• Proven expertise on MS Office Suite (e.g., Microsoft Office Excel, PowerPoint, Word, and Access) and preferred expertise in related tools and applications (e.g., Salesforce.com Tableau development etc.)Highly analytical and detail oriented. Good organizational skills and ability to meet tight deadlines in an environment of competing priorities

• Good English skill

• Recognized as an expert in own area with specialized depth within the organization

• Expert knowledge and expertise in sales, marketing, sales operations, supply chain, and finance

• Expert understanding of data flow between Edwards data systems

• Strict attention to detail with accountability for accuracy of data and analyses

• Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization

• Ability to manage competing priorities in a fast paced environment

• Ability to partner with sales team and interact customers

• Represents leadership on projects within a specific area interfacing with project managers and sales strategy & ops team

• Consult in project setting within specific sales strategy & ops area

• Provides leadership to outsourcing partners on a task level, and may participate on small scale RFP

• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world's leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs over 15,000 individuals worldwide.

For us, helping patients is not a slogan - it's our life's work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life.