Job Information
IT1 Inside Sales Support Representative, Government in Tempe, Arizona
iT1, a leading national technology solution provider headquartered in Tempe, AZ, is seeking a dedicated Inside Sales Support Representative for our Government division. Recognized for over a decade as one of the Phoenix Business Journal's "Best Places to Work" in Arizona, iT1 offers a vibrant work culture where teamwork and support are paramount.
In this role, you will play an essential part in supporting our sales team by managing various administrative duties specifically tailored to the government sector. Your responsibilities will include managing quotes, processing orders, liaising with clients and teammates, tracking shipments, and assisting with lead generation efforts. The ideal candidate will be detail-oriented, customer-focused, and able to thrive in a fast-paced environment.
Join us at iT1 where you can make a difference in supporting the needs of our government clients while being part of a dynamic team!
Requirements
Previous sales support or administrative experience is a must
Excellent verbal and written communication skills
Strong organizational skills and the ability to manage multiple tasks simultaneously
Proficient in Microsoft Office Suite, especially Excel
Detail-oriented with a strong focus on accuracy
Able to work both independently and collaboratively with team members
Prior experience with government sales or procurement processes is a plus
Strong problem-solving skills and the ability to adapt to changing priorities
Key Responsibilities include:
Support the sales team by processing quotes and orders for government accounts
Communicate effectively with clients to address inquiries and provide product information
Assist in tracking shipments and managing order fulfillment timelines
Maintain accurate records in our internal systems for reporting and analysis
Help generate leads through research and outreach efforts
Work closely with internal departments, including finance and logistics, to ensure smooth operations
Attend training sessions on government procurement processes and regulations as needed
Physical Demands:
Sit at a computer for up to 8 hours per day
Keyboarding for 8 hours per day
Near Vision (working with small objects or reading small print)
Speaking (communicating information to clients/coworkers)
Hearing Requirements (In person speech, telephone, other sounds)
Engage in effective communication via phone and in-person conversations
Ability to handle both routine and challenging customer interactions
Job Location:
- Tempe, AZ - In Office - Mon - Fri 8 am - 5 pm
Benefits
Medical, dental, and vision benefits with highly subsidized premiums
Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off
401(k) Plan with employer match
Onsite Fitness Center
Onsite Monthly Massages