Job Information
MyFlorida Regulatory Consultant (WT: MS COMPLIANCE OFFICER I) - 76002123 in TALLAHASSEE, Florida
Regulatory Consultant (WT: MS COMPLIANCE OFFICER I) - 76002123
Date: Jul 3, 2024
Location:
TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32317 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32316
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 831904
Agency: Highway Safety and Motor Vehicle
Working Title: Regulatory Consultant (WT: MS COMPLIANCE OFFICER I) - 76002123
Pay Plan: Career Service
Position Number: 76002123
Salary: $34,964.88 Annually
Posting Closing Date: 07/11/2024
Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)
Division of Motorist Services
Bureau of Records
Career Service (CS) Opportunity
Open Competitive Advertisement
To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.
Contact Person: Ryan Wanner, 850-617-2661
The Organization
The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.
Our Benefits include
• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan
To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers .
Duties and Responsibilities
Under limited supervision, this position assists law enforcement agencies, state attorneys, court officials, out of state motor vehicle and vessel departments, tax collectors, external companies, and the general public with requests for information related to driver license, driver history, and motor vehicle records. This position also serves as a subject matter expert in motor vehicle and driver license records and is responsible for actively participating as a team member on projects to include documenting, monitoring, and communicating project status to BOR management along with writing business process descriptions. In addition, this position is responsible for assisting with training of new members to include new processes due to motorist modernization. This position is also responsible to routinely monitor and conduct quality control assessment on the public record requests being provided as to the content and timely completion of the requests.
Knowledge, Skills, and Abilities
Skill in collecting, reviewing, verifying and analyzing data
Ability to prepare and evaluate productivity and other reports
Ability to be detail oriented
Ability to provide excellent customer service
Ability communicate effectively and professionally (e.g., in a tactful and courteous manner) with customers and others verbally and in writing (e.g., correct grammar, punctuation, and spelling) to include efficiently communicating ideas and facts to individuals or groups.
Ability to utilize good problem solving techniques and make independent/sound decisions
Ability to multi-task, plan, organize and coordinate work assignments
Ability to identify and evaluate functional and infrastructure requirements and make recommendations relating to the improvement of daily operations.
Ability to work independently or in a group
Ability to diagnose and resolve basic records management technical problems (e.g., system and equipment)
Knowledge of and ability to apply applicable driver license and motor vehicle laws, policies, and procedures
Knowledge of and ability to use office equipment and technology:
Technology: Internet, SharePoint, Motorist Maintenance, Florida Realtime Vehicle Information System (FRVIS), Driver and Vehicle Information Database (DAVID), and Microsoft Office programs to include Word, Excel, PowerPoint, and Outlook
Preferred Qualifications
Professional work experience providing customer service.
Professional work experience using Microsoft Word, Excel and Outlook.
Professional work experience planning, organizing, and coordinating work assignments.
Professional work experience conducting process improvements and/or solving problems.
General Information
The elements of the selection process may include a skill assessment and/or oral interview.
Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.
Nearest Major Market:Tallahassee