Job Information
MyFlorida GOVERNMENT OPERATIONS CONSULTANT III - 60073135 - ESS in TALLAHASSEE, Florida
GOVERNMENT OPERATIONS CONSULTANT III - 60073135 - ESS
Date: Jul 3, 2024
Location:
TALLAHASSEE, FL, US, 32303 CRAWFORDVILLE, FL, US, 32327 QUINCY, FL, US, 32351 QUINCY, FL, US, 32353 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32311 WAKULLA SPRINGS, FL, US, 32327
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 832569
Agency: Children and Families
Working Title: GOVERNMENT OPERATIONS CONSULTANT III - 60073135 - ESS
Pay Plan: Career Service
Position Number: 60073135
Salary: To be determined, based on relevant experience.
Posting Closing Date: 07/18/2024
Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)
This is an Open Competitive Opportunity
Government Operations Consultant III
Economic Self Sufficiency Refugee Services & Policy Analyst
Community Liaison
THIS IS NOT A TELEWORK POSITION. CANDIDATE WILL BE REQUIRED TO WORK IN THE OFFICE.
Location:2415 North Monroe Street, Tallahassee, FL 32303
Some travel may be required.
This is a full-time Career Service position, working 40 hours per week.
Regular business hours are 8:00 am - 5:00 pm EST, Monday to Friday.
Salary to be determined, based on relevant experience.
If selected for hire, current DCF employees will be compensated in accordance with the DCF salary policy.
Required Minimum Qualifications:
Bachelor’s degree from an accredited college or university or equivalent.
Note: Be prepared to provide a copy of your degree/diploma or request official transcripts from your school in a sealed envelope. All documents must be in English, clear, and legible, showing all signatures and pertinent details. Foreign degrees must be validated by a third party to meet the US equivalency requirements. All costs are the responsibility of the applicant.
Minimum of two (2) years’ experience related to conducting quality assurance or quality control activities within a programmatic context (i.e., non-profit agencies, state programs, federal agencies, etc.).
Minimum of one (1) year experience developing and delivering presentations.
Minimum of one (1) year experience in positions/roles that require public speaking.
Proficient using Microsoft Office (Word, Excel, and Power Point).
Preference will be given to candidates who meet the following:
Two (2) or more years of experience working with refugee or immigrant populations.
Prior experience organizing and analyzing data to formulate recommendations or conclusions.
Prior experience coordinating and/or facilitating meetings on various social platforms.
Bilingual or multilingual
POSITION DESCRIPTION
This is an administrative and professional position in the Department of Children and Families (Department) Office of Economic Self-Sufficiency (ESS), Refugee Services Program.
The duties and responsibilities include, but are not limited to the following:
Serves as the program lead on activities related to quality assurance/ control for Refugee Services programmatic components.
Designs tools that assess and evaluate that refugee services are being delivered in adherence to federal guidelines and regulations.
Develops and coordinates an annual plan/schedule of activities, to include on-site visits and case file reviews, whenever possible in coordination with the Contract Unit On-site schedule.
Develops professional written report of outcomes that summarizes best practices and recommendations to be shared with providers, management, and contract team to act upon.
Guides subject matter experts and other program staff in projects designed to assess the effectiveness of specific refugee service (i.e., employment, adult education, youth, etc.) components.
Routinely compiles, reviews, and analyzes available data to ensure meaningful results are being achieved and raises issues of concern to management offering recommended solutions.
Reviews all relevant material (i.e., policy letters, CFR, dear colleague letters, refugee services state plan, RS deliverable and/or performance reports, tableau workbooks, etc.,) on file for the various service components to maintain current on changes and update programmatic case review tools as needed.
Participating or coordinating community engagement activities in collaboration with government agencies, resettlement agencies, community-based organizations, local workforce boards, contracted service providers and other stakeholders statewide, including convening and chairing local refugee task force meetings, participating in consultations (i.e., reception and placement consultations, matching grant, preferred communities, etc.) to ensure effective program planning and services to refugees in Florida.
Function as a point-of-contact and coordinate with DCF circuit staff in the assigned region.
Conduct client engagement activities including but not limited to responding to and resolving individual refugee issues, making appropriate referrals, maintaining contacts with local organizations, and making presentations at public events to raise awareness of refugee program services, in the assigned region.
Lead regional teams and assigned work groups, to ensure service/program analysis activities are conducted at least quarterly to evaluate service/region outcomes and program effectiveness.
Provide technical assistance or training to address outcomes and service delivery issues and facilitate semi-annual provider meeting to address policy and service updates.
Supporting the review, development, and evaluation process of contract and/or procurement documents/activities (i.e., negotiations).
Conduct assessment of community services needs and produce periodic reports, including but not limited to Uptake Analysis, Community Services Analysis
Report on arrivals, new populations, and emerging refugee issues in the assigned region.
Review, update and maintain information found on the DCF Refugee Services website.
Communicate regularly with contracted providers and community liaisons to ensure statewide provider contact information is accurate. Work with management to ensure programmatic, eligibility, and statistical information is reviewed and updated as necessary.
Maintaining current and detailed knowledge of the laws, policies, and regulations impacting the Refugee Services program in Florida and developing strategies to modify program as needed to address policy changes and ensure program compliance.
Assist in the development and implementation of the Refugee Integration and Self Sufficiency Annual Survey.
Ensure that an adequate number of individuals participate in the survey.
Take a lead role in analyzing survey results.
Organize results into a professional annual report that summarizes data and provides feedback on the impact of services.
Performs other related duties as assigned.
Knowledge, skills and abilities, including utilization of equipment, required for the position:
Knowledge of the methods of data collection and analysis.
Knowledge of basic management principles and practices.
Skills operating computers.
Skills utilizing word processing and spreadsheet applications.
Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of operational and management practices.
Ability to organize data into logical format for presentation in reports, documents, and other written materials.
Ability to conduct fact-finding research.
Ability to utilize problem-solving techniques.
Ability to work independently.
Ability to understand and apply applicable rules, regulations, policies, and procedures relating to operational and management analysis activities.
Ability to plan, organize and coordinate work assignments.
Ability to communicate effectively.
Ability to establish and maintain effective working relationships with others.
Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.
To learn more about DCF please visit https://www.myflfamilies.com/
For a more complete list of benefits, visit www.mybenefits.myflorida.com
Candidate Profile (application) must be completed in its entirety.
Include supervisor names and phone numbers for all periods of employment.
Account for and explain any gaps in employment so that the hiring process is not delayed.
Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
It is unacceptable to use the statement “See Resume” in place of entering work history.
The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.
EMPLOYMENT DISCLOSURES
US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.
SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov . (http://www.sss.gov./)
RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.
BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
BENEFIT RECOVERY SCREENING Candidates applying to positions in the Economic Self-Sufficiency Program may have a Benefit Recovery check completed to validate current or former public assistance case information before completing the hiring process.
If you experience problems applying online, please call the People First Service Center at (877) 562-7287.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.
Nearest Major Market:Tallahassee