Job Information
State of Minnesota Compliance Specialist-Investigator in St. Paul, Minnesota
Working Title: Compliance Specialist
Job Class: Investigator
Agency: Psychology Board
Job ID : 77808
Location : St. Paul
Telework Eligible : No
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 06/27/2024
Closing Date : 07/10/2024
Hiring Agency/Seniority Unit : Psychology Board / Psychology Board-MAPE
Division/Unit : Board of Psychology
Work Shift/Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $24.92 - $33.90 / hourly; $52,032 - $70,783 / annually
Classified Status : Classified
Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
The Minnesota Board of Psychology protects the public through licensure, regulation and education to promote access to safe, competent, and ethical psychological services.
This position exists to provide case management of the Board’s compliance/disciplinary unit to ensure appropriate and efficient handling of cases in the Board’s Investigative, Complaint Resolution, HPSP and Compliance Programs. This position also provides detailed procedural program information and services to external stakeholders, including citizens, licensees, and all members of the general public. This position serves as the primary point of contact with the Board with respect to complaint, investigative, and compliance matters and is responsible for complaint intake and case management services.
This position requires the incumbent to explain procedures and guidelines for complaint submission and to assist external customers, such as licensees and their attorneys towards compliance with the Board’s Psychology Practice Act. This position works directly with the public to answers questions and provides guidance to the public and licensees as the Board’s first line of contact in complaint matters both in-person and by telephone. This position is expected to analyze requests for information on the Board’s Rules of Conduct, ethics concerns, investigative, complaint resolution, and compliance processes, and to prepare clear and concise responses both orally and in writing, as required. This position supports the work of the Complaint Resolution Committee (CRC) and Investigator Senior in requesting, collecting, and preparing materials for the Board's CRC meetings.
Minimum Qualifications
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
One year of experience in one or more of the following areas: analytical writing, case management, legal writing, regulatory compliance or investigation.
Legal and technical knowledge sufficient to interpret and apply statutes and administrative rules.
Analytical skills and the ability to discern relevant facts, determine what information is missing, organize diverse facts and materials into logical, cohesive summaries and reports.
Communications skills sufficient to write clear and concise correspondence and draft legal notices and orders.
Customer service skills to provide prompt, courteous and accurate information to customers in person, on the phone, and through e-mail and other written correspondence and effectively communicate and elicit information with tact and diplomacy.
Skills to effectively use word processing software applications such as Microsoft Word to construct correspondence, memos, and reports.
Ability to maintain confidentiality of confidential and private information according to law, rules, policies, and procedures.
Preferred Qualifications
Knowledge of the Minnesota Board of Psychology Data Practice Act and applicable statutes and rules.
Knowledge of the Minnesota Government Data Practices and Open Meeting Law.
Organizational skills and the ability to handle daily multiple responsibilities including managing multiple cases in various stages of review.
Ability to handle frequent interruptions and demands from internal and external customers.
Additional Requirements
This position requires successful completion of pre-employment reference checks.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.