NHS Human Services, Inc.

Step into a pivotal role as a Transaction Specialist IV where you will lead the onboarding process and drive innovation in Public Sector Receivables Operations!

As a Transactions Specialist IV - Onboarding in Receivable Operations, you will manage required documentation and Onboarding of employees, contingent workers, and contractors to determine eligibility to work on sensitive, unclassified government work within the Public Sector Division.

JPMorgan Chase's Public Sector Receivables Operations division supports lockbox services delivered to Public Sector State Government and Federal government clients. The Receivables Operations division enables customers to outsource their accounts receivables functions by accepting traditional paper-based payments, digitizing supporting documents, and capturing key information on their behalf. Receivables Operations is a people driven business, and there are several initiatives underway to utilize emerging technologies to further expedite delivery to our clients. Being a Transactions Specialist IV in Receivables right now presents a unique opportunity to make a positive first impression on potential new hires, help secure a diverse workforce, and support the onboarding of new team members as the operation evolves.

Job Responsibilities:

• Obtain and review the required documentation to conduct the clearance process.

• Maintain, update, and generate guard reports.

• Meet Service Level agreements by supporting timely onboarding of candidates.

• Communicate with vendor, applicants, Global Security & Investigations, and staffing agencies to ensure all requirements are met.

• Communicate with site and division management to ensure proper staffing levels are maintained.

• Protect and maintain confidential information.

• Conduct audits and folder reviews of Onboarding documentation on a monthly basis.

• Maintain database to create weekly and ad hoc reports.

• Manage and participate in updating guidelines, processes, and Standard Operating Procedures to reflect client and bank requirements.

• Proactively monitor and process timely employee re-clearances.

• Conduct fingerprinting for re-clearances.

Required Qualifications, Capabilities, and Skills:

• Client-focused in all decisions of applicant eligibility or ineligibility

• Ability to be unbiased and indifferent regarding individual outcomes.

• Excellent verbal and written communication skills

• Organizational, analytical, and problem resolution skills

• Ability to handle tight deadlines.

• Ability to work independently with minimal supervision and within a team.

• Ability to handle multiple streams of work efficiently, effectively, and accurately.

Preferred Qualifications, Capabilities, and Skills:

• 3+ years of experience in Public Sector Receivables Operations

• Knowledgeable of the General Lockbox Security Guidelines around personnel security

• Knowledgeable and understanding of internal guidance established by Public Sector Receivables and requirements of the client

• Proficient in Microsoft Office applications (Word, Excel, and Outlook required with Power Point)

Schedule: Monday - Friday 7:00am - 3:30pm

This position may require you to work non-traditional hours and/or additional hours as business needs arise. This position may require a period of onboarding and training to be completed.

A Government Security Clearance may be required for this position. This includes, but is not limited to:

• Fingerprints

• Credit Check

• Employment History

• Tax Filing History (possibly)

• References (possibly)

• Proof of U.S. Legal Permanent Residence up to 7 years

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans