Job Information
Washington State Job Bank Security Officer in Seattle, Washington
JOB POSTING
Security Officer
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*Posted: * Open to internal and external applicants
Reports to: Security Manager
Status: Full-time, hourly, benefitted position
Hours of work: * *Friday - Tuesday 7-3pm schedule. 40 hours/week; Occasional need for weekend or after-hours work as related to events and other projects.* *
Posting expires: Open until filled
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*Position description: *
The Seattle Aquarium, a leading marine conservation organization, is looking for four security officers to join the facilities operations team. The overall duty of security officers is to protect the Aquarium property, employees, and guests. Security officers monitor Aquarium property, provide guest service, and document incidents during their shift. While on duty, promote Seattle Aquarium safety and security policies. Works as part of the security team, escalating security concerns to the Security Manager. Our team is growing as we prepare to open our new Ocean Pavilion building.
Key functions:
- Uphold Seattle Aquarium's S.A.L.I.S.H values, to foster an inclusive community for staff, guests, and all who engage with the security team. All Aquarium staff and volunteers are expected to participate in advancing and integrating into their work Diversity, Equity, Inclusion, and Regenerative practices in alignment with our values.
- Interact with staff, volunteers, and guests daily with the goal of delivering excellent customer service to all audiences.
- Respond to difficult Interactions with guests and members of the public with an eye for de-escalation.
- Run missing child procedures in accordance with Seattle Aquarium policy.
- Provide crowd control support under the direction of the floor lead.
- Respond to medical emergencies by administering basic first aid, or by obtaining assistance from paramedics. Consult with the Seattle Police Department in the event of 911 calls.
- Respond promptly to alarms.
- Provide quick, confident responses to all radio calls related to security.
- Frequent patrols of both indoor and outdoor areas of the Aquarium campus, including the Market Square office across the street. Be vigilant towards facilities related problems.
- Assist with deliveries and shipping.
- Interact with members of the unhoused community with compassion and respect while enforcing Aquarium policies.
- Draft reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Participate in Seattle Aquarium trainings including occasional trainings (with advance notice from security supervisor).
Perform other duties as assigned.
Required skills and experience: The skills and abilities listed below may be demonstrated through a combination of relevant cultural and community programs, jobs, internships, volunteer experience, and/or formal or informal education. If you meet some of the requirements and you are passionate about our mission and our ocean, we encourage you to apply and look forward to learning more about you. * *
1-2 years' experience in security
Prior customer service experience preferred.
Ability to convey information effectively.
Ability to follow written and verbal instructions.
Ability to work independently.
Demonstrates an understanding of the Aquarium's Mission and Values, including Re