Job Information
Starbucks decision scientist sr - workforce management in Seattle, Washington
Now Brewing – Senior Decision Scientist #tobeapartner
From the beginning, Starbucks set out to be a different kind of company. One that not only
celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
This role will support Starbucks in overhauling its Workforce Management ecosystem to uplift the experience of our store partners and better capture customer demand. This role will support the development of a best-in-class scheduling engine that balances the needs of our store partners against business priorities. This role will be crucial to ensure the model is executing in accordance with business and legal requirements and delivering its strategic objectives.
As a senior decision scientist, you will…
Work cross-functionally to collect, understand, and transcribe requirements supporting the scheduling model within the workforce management ecosystem
Translate rules into optimization model logic; constraints, objective function parameters
Define multi-objective optimization functions to maximize business outcomes, maximize partner wellbeing, and meet business and legal requirements
Gain alignment from stakeholders across Data Science & Engineering, Operations, PRO (HR), Strategy, Finance, and ST (IT) to ensure scheduling logic delivers desired results
Support a team of data scientists responsible for implementing scheduling logic into production system
We’d love to hear from people with:
BA/BS concentration preferred with discipline in Stats, Math, Comp Sci, Engineering, Ecom,Psychology, Quantitative Social Science, or similar.
Ability to handle, and maintain the confidentiality of, highly sensitive information.
Skilled experience with Microsoft Office, including Excel and PowerPoint
Strong Proficiency with SQL, SAS, Python or R
Skilled knowledge of statistics (descriptive, regression, etc.)
Business experience with several data visualization tools (e.g., Tableau, Power BI)
Retail, customer loyalty, or eCommerce experience preferred
At least 3 years of experience in a related field or utilizing designated skills
We’d especially love to hear from people with:
Experience working on AI/ML optimization problems
Experience working with operations research optimization problems (linear programming, MIP, robust optimization)
Experience strategically supporting highly complex, highly cross-functional data science programs
Experience with models related to workforce management; staffing, scheduling, resource allocation and retail operations roles and routines.
From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.
If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.
Join us and inspire with every cup. Apply today!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com .