NHS Human Services, Inc.

We are on a mission to become the world's most sustainable and innovative maritime, logistics, and technology company. As a privately- held, U.S - owned and operated company, Crowley provides Logistics, Government Solutions, Shipping, Wind and Fuel services in 36 nations and island territories. By expanding and innovating our services, we have grown to a committed team of over 7,000 diverse people, generating an annual revenue of more than $2.9 billion. We live up to our purpose of bravely advancing what's possible to elevate people and planet with our core values of Integrity, Sustainability and Drive guiding everything we do. To continue laying the groundwork, challenge what's possible and celebrate the power of inclusion, we seek to partner with driven individuals who are ready to elevate their career with us. SUMMARY:Plan, create, and modify technical documents, including technical proposal writing and / or editing technical proposals. Crowley is seeking a Technical Writer in direct support of the United States Transportation Command (USTRANSCOM) / DoD migration system from the Automated Air Load Planning System to the Integrated Computerized Deployment System (ICODES) for planning and managing cargo placement within marshalling yards and surface conveyances. The joint decision-support system developed to assist users with the staging and load-planning requirements for multiple military and commercial modes of transportation. The system incorporates intelligent tools for staging, conveyance load planning, and multi-modal planning. The system is designed and implemented in compliance with the principles of a service-oriented architecture to operate within a collaborative environment. The system enables users to plan and track cargo storage for air, ocean, rail, and truck in a single system that affords the capability of one-time entry of the data. It enables the joint community to easily create, exchange and interpret cargo movement plans through a single software application. Other features assist users by providing high quality alternative solutions to complex load planning problems. The system integrates multiple knowledge-based expert systems, data storage, and a graphical user interface within a distributed and collaborative operational environment providing global services to the operating forces. The successful candidate is Responsible for developing, implementing, improving and maintaining Crowley's Information Security solutions to include the Data Classification and Data Loss Prevention (DLP) program. GENERAL RESPONSIBILITIES:Writes and updates material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures, and installation, operation, and maintenance. Acquires assignments from supervisor. Studies production, developmental, and experimental activities to determine operating procedure and detail. Interviews production and engineering personnel and reads journals, reports, and other material to become familiar with product technologies and production methods. Reviews manufacturers and trade catalogs, drawings, and other data relative to operation, maintenance, and service. Studies blueprints, flowcharts, sketches, drawings, parts lists, specifications, mockups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail. Organizes material and completes writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology. Reviews published materials and recommends revisions or changes in scope, format, content, and methods of reproduction and binding. May maintain records and files of work and revisions. May select photographs, drawings, sketches, diagrams, and charts to illustrate material. May assist in laying out material for publication. May arrange for typing, duplication, and distribution of material. May write speeches, articles, and public or employee relations releases. Consult with engineering, software and technology subject matter experts to write, review, modify, and revise technical documents. Ability to receive bullet format notes and form a technically compliant proposal response. Interpret complex documents from subject matter experts and translate them into a concise, relevant, and readable format. Report to proposal managers on progress and review of technical content. Proofread and edit content created by team members and other writing staff. Integrate user-friendly content in illustrations, graphs, and infographics for enhanced user experience. Select and adopt a uniform writing style across all media and other platforms for consistency within and outside the organization. Indulge in user research for feedback, revisions, and improvement in technical content. EDUCATION:Bachelor's degree in a technical field such as Computer Science or Engineering; or bachelor’s degree in a non-technical field such as Journalism, English, or Communications, with technical and scientific knowledge, training and experience. EXPERIENCE:3 years’ experience as a technical writer for engineering, IT, management, or related area. TECHNICAL PROFICIENCY:Proficient in Microsoft Office products, including Excel, Outlook, Word and PowerPoint. COMPETENCIES:Ability to communicate effectively verbally and in writing, including conveying technical information to technical and non-technical users. Ability to establish and maintain effective working relationships with internal/external business partners. Ability to evaluate process effectiveness and develop changes or alternatives. Ability to function effectively with, or as part of a team. Ability to effectively manage projects that may vary in nature and scope. Ability to provide subject matter expertise, counsel, and effectively influence others at various levels within the organization. OTHER:Technical writing certifications from organizations such as Society for Technical Communication, Shipley and Associates, or training from other Business Development organizations preferred. Proposal Management team experience preferred. The minimum of a Secret level DoD Security Clearance is required. JOB SCOPE:Position impacts multiple business units/segments. WORKING CONDITIONS:Normal office environment with little exposure to excessive noise, dust, temperature and the like. Extended use of a computer keyboard, viewing of a computer monitor and the ability to sit for long periods of time. Job: IT* *Organization: Crowley USD BU *Title: *Technical Writer Location: IL-Scott Air Force Base Requisition ID: USA000378