Job Information
Army and Airforce Exchange Service Customer Experience Associate in Scott Air Force Base, Illinois
Job Description
Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.
Career Area
Retail Operations
Supervisor
No
Who We Are
The Army and Air Force Exchange Service, also known as the Exchange, is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.
Our Focus
We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families.
Job Qualifications
Completion of High School or the equivalent.
Additional Qualifications/Requirements
This posting is being used to fill retail positions in the Main Exchange as well as the Express store.