NHS Human Services, Inc.

Department: City College of San Francisco (CCD) / Visual Media Design

Job class: C177 - Senior Print Production Supervisor

Salary Range (Step 1 – 5): $43.01 - $52.28 hourly / $89,468.00 – $108,743.00 annual

Role type: Permanent Civil Service (PCS) in accordance with our Civil Service Rules.

Hours: Full-time / 40 hours per week

Rule: Rule of 10

Exam type: This is a Position-Based Test conducted in accordance with CSC Rule 111A. 

List type: Contact us for more information

Application Opening: 6/28/2024

Application Deadline: at 11:59pm on 7/12/2024

RTF ID: RTF0142630

About:

City College of San Francisco is an urban community college with locations throughout the city. Our vision is to provide a sustainable and accessible environment where we support and encourage student possibilities by building on the vibrancy of San Francisco and where we are guided by the principles of inclusiveness, integrity, innovation, creativity, and quality. We offer an affordable opportunity for students to earn associate degrees, prepare for transfer, and pursue career and technical education. This is an exciting time at City College of San Francisco and the right person can make a major impact. Be part of positive change as we transform this dynamic institution for a successful future.

Position Description

Manage and operate Digital Print Production services.

Under direction, assist in coordinating and supervising all reproduction services for City College of San Francisco; directly performs various reproduction functions; and liaises to department and vendors.

Under direction, maintain, operate, adjust, and perform routine maintenance on offset printing presses, as well as mailing, bindery and reprographic equipment for the purpose of producing professional printed and reproduced products and documents.

SUPERVISION EXERCISED

May supervise subordinate staff and student workers performing printing production or reprographic duties.

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1.-Operate and manage digital print production services. Responsibilities may include: client/student contact, intake and estimating jobs, pre-press/file imposition, output using full­ color and B&W digital production presses, light binding, finishing and packaging, invoicing, payment collection, accounting and deposit preparation. Inventory management and supply orders as needed.

2.-Liaison to client departments regarding services, schedules, project status, and billing information.

3.-Recommends new equipment to Reproduction Services Manager for the purpose of ensuring that the department has access to the software and/or hardware needed to meet college reproduction needs.

4.-Reviews work orders and requests for services for the purpose of determining quantities to be printed, stock specifications, colors, and special printing instructions.

5.-Informs personnel regarding procedures and/or status of work orders for the purpose of providing necessary information for making decisions and taking appropriate action.

6.-Coordinates and supervises reproduction of all high-speed copying, offset printing, and binding services for the purpose of completing projects and work orders efficiently. (note: this duty specifically pertains to supervision of work, and not supervision of staff)

7.-Supervises or oversees subordinate staff and student workers performing printing production or reprographic duties.

8.-Maintains relationships with outside vendors for the purpose of identifying services available, resolving schedule and quality issues, resolving billing and payment issues, and negotiating costs.

9.-Provides a variety of reproduction services (e.g., desktop publishing, graphic design, typesetting, photocopying, binding, photography offsetting printing, etc.) for the purpose of training support staff on services, provide support on highly complex orders, or to assist with filling orders in a timely fashion.

10.-Prints a wide variety of large run forms, catalogs, and documents (e.g., multicolored reports, announcements, forms, letterhead, fliers, pamphlets, etc.) for the purpose of providing materials needed by college personnel for instruction, conferences, special events and related activities.

11.-Sets up offset printing machine(s) (e.g., adjusts and calibrates, etc.) for the purpose of preparing the equipment for printing.

12.-Requests equipment and supplies for the purpose of maintaining inventory and ensuring availability of items required to complete the jobs in the queue.

13.-Participates in meetings, workshops, trainings, and seminars for the purpose of conveying and/or gathering information required to perform job functions.

14.-Performs other related duties as assigned.

MINIMUM QUALIFICATIONS

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Experience:

Three (3) years of recent verifiable experience in printing production, including the operation of offset/digital machinery and graphics equipment (including bindery) in a reprographic or production center environment, including at least one (1) year in a supervisory capacity.

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process.

Visit https://careers.sf.gov/ and begin the application process.

·       Select the “Apply Now” button and follow instructions on the screen.

YOUR APPLICATION MUST INCLUDE THE FOLLOWING DOCUMENTS TO BE CONSIDERED FOR THIS RECRUITMENT.  To upload these items, please use the "Additional attachments" function within the application process.

•    Cover letter expressing your interest in the position, specifically indicating how you meet the Minimum and Desirable Qualifications as listed in this announcement

•    Current Resume

Verification of Experience: Verification may be requested at any time during this recruitment and selection process. If requested, verification of experience needed to qualify must be submitted on the employer’s letterhead and indicate the name of the applicant, job title, dates of employment, hours/week, and duties performed and must be signed by the supervisor and/or appropriate company representative.

Verification of experience may be waived if impossible to obtain. The applicant must submit a signed statement with the application explaining why verification cannot be obtained. Waiver requests will be considered on an case-by-case basis. Failure to submit the required verification or request for a waiver at the time of verification is requested may result in the rejection of the application.

Additional information

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @ccsf.edu, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

SELECTION PROCEDURES:

Applications materials including the cover letter and the updated resume will be reviewed for relevant qualifying experience.  Only those applicants who most closely meet the requirements for this position will be invited to participate in the selection process.  

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.

Minimum Qualification Supplemental Questionnaire (MQSQ):

Candidates will be required to complete an MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

BEHAVIORAL CONSISTENCY QUESTIONNAIRE OR BCQ (WEIGHT: 50%): Applicants that meet the minimum qualification for this recruitment will be sent additional instructions to complete and submit a Behavioral Consistency Questionnaire by a specific deadline established by CCD. This questionnaire will be used to determine the candidate’s relative knowledge and skill levels in job related areas. These areas may include, but are not limited to: Knowledge of printing production services; ability to troubleshoot and preflight digital files; ability to maintain inventory stock; ability to coordinate outside vendors; interpersonal skills; knowledge of policies and safety regulations at the workplace; knowledge of design and layout software for printing; skills to create strong relations with diverse clients; and knowledge of printing production process.

The information provided in the BCQ must be consistent with the applicant’s information on the application, resume and/or academic records. Once submitted, applicant responses on the Behavioral Consistency Questionnaire cannot be changed. Every element is subject to verification.

ORAL EXAMINATION (Weight: 50%): Only applicants meeting the minimum qualifications that achieve a passing score on the Behavioral Consistency Questionnaire will be invited to participate in the oral examination designed to assess their relative knowledge, skills and abilities in job-related areas, which may include, but not be limited to: Knowledge of printing production services; ability to troubleshoot and preflight digital files; ability to maintain inventory stock; ability to coordinate outside vendors; interpersonal skills; knowledge of policies and safety regulations at the workplace; knowledge of design and layout software for printing; skills to create strong relations with diverse clients; and knowledge of printing production process. 

Applicants meeting the minimum qualifications are not guaranteed an invitation to interview. Qualified applicants who are selected for an interview will be notified of the exact date and time.

Note: Candidates must achieve a passing score on every examination component (Behavioral Consistency Questionnaire or BCQ and Oral Examination) listed in this recruitment in order to be ranked on the Eligible List/Score Report.

Certification:

The certification rule for the confidential eligible list resulting from this examination will be the Rule of 10.

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of twenty-four (24) months, and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2022-23.pdf

Terms of Announcement and Appeal Rights:

This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A. Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/. 

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About the Hiring Process (https://sfdhr.org/information-about-hiring-process)

• Conviction History

• Employee Benefits Overview (https://sfdhr.org/benefits-overview)

• Equal Employment Opportunity

• Disaster Service Worker (https://sfdhr.org/disaster-service-workers)

• ADA Accommodation

• Right to Work (https://sfdhr.org/information-about-hiring-process#identification)

• Copies of Application Documents

• Diversity Statement (https://sfdhr.org/information-about-hiring-process#diversitystatement)

• Veterans Preference

• Seniority Credit in Promotional Exams (https://sfdhr.org/information-about-hiring-process#senioritycredit)

Benefits:

1.  Additional Days Off with Pay. As stipulated in the appropriate bargaining agreements and board resolutions, Classified employees working full-year (260 days/year) work schedules are granted, as paid days off, the days between Christmas Day and New Year’s Day, as well as an additional five (5) paid days off during spring break. Eligible school-term-only (STO) employees who are not scheduled to work the designated days between Christmas and New Year’s Day shall be granted three (3) paid days off to be scheduled by mutual agreement between the employee and supervisor. Eligible school- term-only (STO) employees who are not scheduled to work the days designated as Spring Break will not be paid for these days off.

2.  New employees hired on or after October 1, 2013 will contribute 2% of salary to the San Francisco Retiree Health Care Trust Fund (RHCTF).

Contact:

• If you have questions regarding this recruitment or application process, please contact Eddie Aguirre, City College of San Francisco, Human Resources Classified Unit, by email at eaguirre@ccsf.edu.

ADA Statement: 

Applicants who require a reasonable accommodation to participate in this hiring process should contact the Title 5/EEO/ADA Compliance Officer at 415/452-5053 to make the necessary arrangements. Please be aware that verification of a covered disability under the ADA may be required.

CONDITION OF EMPLOYMENT: New Hires: As approved by the governing Board of the San Francisco Community College District, beginning October 1, 2021, City College of San Francisco requires that new and current employees, students, and business partners participate in the COVID Safety Campaign. All parties entering CCSF facilities must demonstrate proof of COVID vaccination in compliance with current CDC and SFDPH guidelines. New hires must submit documentation for verification to the Human Resources Department.

EEO Statement: 

It is the policy of the City College of San Francisco to provide all persons with equal employment and educational opportunities regardless of race, color, ancestry, national origin, ethnic group identification, religion, age, gender, marital status, domestic partner status, sexual orientation, disability or AIDS/HIV status, medical conditions, gender identity, or status as a Vietnam-Era veteran. These categories specifically include status as a lesbian, gay, bisexual, transgender, or questioning person in any District program or activity. For further information, contact the Title 5/EEO/ADA Compliance Officer at (415) 452-5053.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.