Job Information
WestRock Company Business Resource Manager in Saltillo, Mississippi
Business Resource Manager
WestRock is a company where each of us genuinely belongs, is respected and valued, can do our best work, and where diversity, inclusion and equity are competitive advantages!
The Opportunity:
The Business Resource Manager will serve as a liaison between Corporate Accounts, Strategic Regional Accounts, WestRock plants and Customer locations while effectively providing specialized support for designated WestRock customers. Additionally, this position will provide a value-based selling approach to engage WestRock resources at designated locations to ensure customer critical business issues/needs are met.
How you will impact WestRock:
• Ensure the needs of national accounts are met while aligning to meet business objectives
• Track monthly quality and on-time delivery metrics from all supplier plants and coordinate improvement efforts with WestRock and customer quality personnel
• Utilize SLEA’s (Site Level Execution Agreement) and QBR’s (Quarterly Business Review) to ensure customer requirements are met and demonstrate proof of value
• Utilize WestRock integrated packaging solutions (APS, PCG, Graphics, Enterprise - RTS, M&D, folding ctn., beverage) to develop and deliver winning solutions to our customers
• Assist Business Unit Sales Managers with budget development and management cross functionally with Sales and Financial Managers
• Create project plans and oversee end-to-end development of customer specifications, logistics, and troubleshooting customer issues
• Support supplier plants in improving overall service by serving as point of contact between WestRock and the customer
• Complete and develop Opportunity Plans that are in support of and align with Corporate Account’s Key Account Profiles (KAP’s)
• Present recommendations for national account updates and opportunities to the appropriate customer management team • Review customer profit contribution report(s) with local Business Unit and Region management monthly to grow the margins
• Win incremental volume or convert existing volume to differentiated sales
• Resolve accounts receivable issues for assigned accounts People and Culture
• Manage both internal and external customer relationships, providing value-added sales and service support solutions to deliver ongoing value
What you need to succeed:
• Bachelor’s degree in business or similar field - Required
• 2 to 3 years of experience in POP displays/packaging industry
• 5+ years of related experience in sales, project management, and/or POP display technology
• Possess a broad understanding of different types of equipment, and technical and packaging capabilities related to the packaging industry.
• Proven experience with packaging systems.
• Demonstrated sales competence and business acumen.
• Ability to provide clarity to complex problems and develop long-term solutions.
• Ability to manage multiple accounts and deadlines and interact effectively with people from varying functions and levels.
• Possess effective leadership qualities and insightful business judgment.
• Excellent computer skills including Word, Excel and PowerPoint; Salesforce.com or similar CRM.
• Excellent written and verbal communication skills.
• Champion of and adapter to change.
• Effective problem-solving and decision-making skills.
• Possess safety mindset.
What We Offer:
• Corporate culture based on integrity, respect, accountability and excellence.
• Comprehensive training with numerous learning and development opportunities.
• An attractive salary reflecting skills, competencies and potential.
• A generous benefits package starting on your first day of employment, including medical, dental, vision, disability, life insurance, 401k match, paid time off and much more!
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
WestRock (NYSE:WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock's team members support customers around the world from locations spanning North America, South America, Europe, Asia and Australia. Learn more at www.westrock.com.
WestRock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. WestRock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.