NHS Human Services, Inc.

Job Description

This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week(10-12 days a month ) at the following office location: St. Petersburg, FL.

Job Summary:

This Principal Engineer role has a deep focus on technical expertise within End User Virtual Compute solutions that encompasses the design and development of complex systems and products. The individual will oversee project planning and execution, conduct testing for optimal performance, and continuously improve processes across the global organization. Strong leadership, communication skills, and a proven track record of both solution delivery and complex problem solving are essential qualifications.

Responsibilities

• Strategic Leadership: Focusing on strategic areas that often involve multiple teams, ensuring cohesive strategies and execution, and aligning product, design, and business goals.

• Technical Expertise : Deep understanding of engineering principles and practices, Digital Workplace Platform technologies, configuration management practices, data integrity, and security.

• Designing and Developing Systems: Involvement in the design and development of complex systems and products, creating technical specifications, conducting research and development activities, and performing simulations and analyses. Problem solving: Capable in applying critical thinking to solve complex problems across the organization.

• Project Planning and Execution : Overseeing the planning and execution of engineering projects to ensure they are completed on time and within budget. Testing and Performance Verification : Conducting testing of architectural design and system performance to ensure optimal performance, capacity, and efficiency.

• Staying Updated with Developments : Keeping current with developments in the field, attending workshops and conferences, and continuing education.

• Communication and Visibility : Clearly communicates with Senior leaders to present project or problem status. Assists in leading all hands meetings and being visible and inspiring to the team.

• Process Improvement: Recommending and incorporating changes to processes across the organization when necessary.

• Travel quarterly to other Corporate Office locations.

• Performs other duties and responsibilities as assigned.

Skills

• In-depth knowledge of Citrix Virtual Applications and Desktops with both on-premise and cloud/hybrid cloud deployments.

• In-depth knowledge of Windows 365 and Azure Virtual Desktop cloud solutions. Deep technical expert with Microsoft Windows OS, including Windows Server and Windows Workstation Operating Systems

• Proficiency in scripting languages like PowerShell is essential for automating tasks and managing Windows environments

• Knowledge of security best practices for Windows-based systems, including CIS benchmarks, is important.

• This involves implementing required security measures and monitoring performance to ensure compliance

• A minimum of seven (7) years of experience is required with a focus on End User Compute virtualization strategies

• Leadership Skills : Ability to lead and inspire a global team, partner with other teams, and align strategies across the organization.

• Communication Skills : Strong communication skills to document and communicate technical designs and solutions to senior management and other stakeholders.

Additional Skills:

• Applying effective questioning and listening techniques to determine each party’s position.

• Looks for common ground and builds on areas of agreement. Ensures that the agreed-upon alternatives have the support of all parties involved.

• Overseeing integration, engineering, and administration of virtual desktop and application solutions including.

• Works well with all levels of management and associates.

• Use effective communication and interpersonal skills to convince others to accept ideas or goals (with or without the formal authority of a higher position.)

• Establish and maintain a high level of customer trust and confidence in the team’s knowledge of and concern for the customer requirements.

• Gain agreement and commitment from others to support and implement methods or processes.

• See the “big picture” and be future-oriented. Able to anticipate future trends and consequences accurately.

• Translate business needs into requirements for technical alternatives.

• Learn and apply new information, skills, and processes, quickly.

• Promote team cohesiveness, cooperation, and effectiveness.

• Demonstrate uncompromising adherence to ethical operating and technical procedures.

Licenses/Certifications

• CISSP or able to obtain within 6 months · Citrix Certified Professional – Virtualization

• Nice to have - Microsoft Certified: Azure Virtual Desktop Specialty (AZ-140)

Education

Bachelor’s: Computer and Information Science (Required), Bachelor’s: Computer Systems Analysis, Bachelor’s: Information Technology

Work Experience

General Experience – 10 to 15 years

Certifications

Travel

Less than 25%

Workstyle

Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same

• Work with and through others to achieve desired outcomes

• Make prompt, pragmatic choices and act with the client in mind

• Take ownership and hold themselves and others accountable for delivering results that matter

• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

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