NHS Human Services, Inc.

The World at Abt

Solving the world’s most pressing issues and improving the quality of life for people worldwide is what we do every day at Abt. Creating a more equitable world is no small task, but we are driven by big challenges.

We are a team of 3,000+ people in over 50 countries working in unison and focused on the bigger picture. Only by sharing our commitment, energy, and innovation do we affect change and push the boundaries of what’s possible. We welcome diverse ideas, backgrounds, and viewpoints – joining Abt means access to exceptional thinkers at the top of their game.

To thrive at Abt is to embrace flexibility and collaboration. Our open culture allows you to balance your work and personal life as needed to optimize personal well-being. Creating a more equitable world starts from within – we look after people around the world, and we’ll do the same for you.

Ready to embrace rewarding and meaningful work? Now’s your chance.

The Opportunity

Reporting to the Global Compliance Lead, you will be contributing to the company’s compliance maturity and processes by quality assuring compliance documentation, and business partnering with key stakeholders to develop, implement, monitor, and continuously improve policies, procedures, and processes. You are the first point-of-contact for colleagues with queries about Abt’s Global Quality Management System and Global Compliance Framework. To flourish in this role, you will be self-motivated and collaborative, and maintain high customer service standards with all key internal stakeholders.

Core Responsibilities

Project and Corporate Compliance

• Business partner with key stakeholders to develop, implement, monitor and continuously improve policies, procedures and processes to ensure compliance with regulatory, contractual and company requirements,

• Support Program Delivery and in-country project teams in the development and maintenance of pragmatic project standard operation procedures (also known as operations manuals) in accordance with client contract requirements

Global Quality Management System

• Support the Global Compliance Lead to foster a mature compliance culture and proactive compliance management across Abt by completing detailed reviews of compliance material across Abt to inform compliance workplan and ongoing assessment of compliance maturity.

• Conduct a thorough quality assurance (QA) check of compliance documentation that is submitted for QA through the Global Quality Management System (GQMS).

• Provide advice and support to staff regarding the GQMS and Abt’s compliance standards.

• Provide troubleshooting support to users of the GQMS, including delivering training regarding the GQMS and compliance framework as directed.

• Provide GQMS administration support as needed, including contributing to testing of bugs and enhancements, supporting with development and maintenance of user guides, and supporting the continuous improvement of systems and processes.

General

• Trusted adviser for general GQMS and compliance queries from Abt Classic stakeholders

• Support the Global Compliance Lead with key compliance initiatives as needed

• Other reasonable duties as directed

What We Value

• Bachelor’s Degree + Five years of relevant experience, or Master’s Degree + Three years of relevant experience, or PhD

• Preferably 3 years’ experience in developing and/or quality assuring new policies and procedures

• Proactive and collaborative team player with a customer centric approach to business partnering

• Proficient to advanced skills with MS Office (Excel, PowerPoint, Word, Outlook, SharePoint)

• Highly organized with exceptional attention to detail and follow-through

• Excellent written and verbal communication skills

What We Offer

We foster an environment where you can Thrive Your Way. Our innovative total rewards programs are designed to help balance your work and personal life. The approach toward your wellbeing centers around comprehensive benefits, flexible schedules, and professional development.

Abt Global Inc. is an Affirmative Action/Equal Opportunity employer committed to fostering a diverse workforce. Abt provides market-competitive salaries and comprehensive employee benefits. Local candidates strongly encouraged to apply and work authorization is required.

This position offers an anticipated annual base salary range of approximately $70,000 to $90,000 and may vary by ten percent depending on candidate geographic location. Salary offers are made based on internal equity and market analysis.

Disclaimer: Abt will never ask candidates for money in exchange for an offer of employment.

#LI-HYRBRID #LI-REMOTE #LI-JH1

Abt Global is a mission-driven, global leader in research and program implementation in the fields of health, social and environmental policy, and international development. Known for its rigorous approach to solving complex challenges, Abt Global is regularly ranked as one of the top global research firms and one of the international development innovators. The company has multiple offices in the U.S. and program offices in more than 40 countries.

At Abt Global, we are committed to creating a lasting culture of equity, diversity and inclusion and recognize that in order to achieve full participation, our practices must be free of prejudice, discrimination, and bias that result in inequitable outcomes. We are actively working to advance equity for everyone, and while we still have much work to do, we know that racial and cultural diversity are an asset to our business and the communities where we live and serve. Our ongoing commitment is focused on creating business practices that advance racial and social equity, investments in community impact programs for the benefit of Black, Indigenous, and people of color (BIPOC), and expand upon project work related to racial equity and social justice.