Job Information
Ascension Health Senior Digital Analyst in Remote, United States
Details
Department: Digital Consumer Products
Schedule: Full time / Monday - Friday / Days
Location: Fully Remote
Benefits
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.
Responsibilities
Ascension’s Growth Marketing and Digital Experience (GMDx) group seeks a Senior Digital Analyst who will help ensure our team takes a data-driven approach to driving awareness, access, healing, and health for all Ascension patients, with a particular focus on the poor and vulnerable. The ideal candidate will be crucial in leveraging data to recognize patterns, identify opportunities, pose business questions, drive decision-making, optimize digital products, and enhance consumer satisfaction and well-being. This position requires a strong blend of technical expertise, business acumen, and problem-solving skills.
Key Responsibilities:
Ask great questions that will be a trailhead for high ROI data initiatives.
Work with Product Managers, Engineers, Researchers, and Designers to help craft questions and KPIs that will help evaluate performance and accelerate learning/insight.
Complete basic-to-intermediate level data ingestion tasks/projects that may include: using APIs to extract data, extracting data from flat files, combining data from multiple data sources, and storing data in columnar databases.
Prepare (i.e. clean/transform) data for analysis and visualization. This includes leveraging SQL for data manipulation, querying, and analysis, including complex joins, subqueries, and window functions, as well as handling missing data, resolving inconsistencies, and correcting for other errors
Conduct exploratory data analysis to generate descriptive statistics, visualize data distributions, and identify patterns and correlations.
Construct charts, dashboards (Tableau, GDS), ad hoc reports (GCP, SQL, others). These artifacts should reveal insights and opportunities from various data sources, including clickstream, client-side and server-side product data, EHR data, conversion funnels, CRM, etc.
Apply basic-to-intermediate level statistical analysis and hypothesis testing to validate assumptions, uncover insights, and identify potential biases or errors in data.
Present hypotheses, analyses, and data-driven recommendations to executive stakeholders across product, engineering, UX, design, and clinical operations, among others.
Use product analytic tools (Amplitude) to extract insights related to consumer behavior while also developing and overseeing processes for scalable implementation & management.
Serve as player-coach for data initiatives (e.g. new analyses or data sources), leveraging lightweight project-management frameworks (Kanban, Agile, Scrum) and tools (Jira).
Educate and support team members across various departments in self-service analytics, hypothesis testing, and data storytelling.
Requirements
Education:
- High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.
Work Experience:
- 3 years of experience preferred.
Additional Preferences
Qualifications:
Bachelor’s degree in a quantitative field; Advanced degree preferred
3-5 years in a deeply technical role such as analytics, data engineering, data science, or statistics in a digital, product, or e-commerce organization
Proficiency in A/B testing and other experimental techniques.
Basic-Intermediate level proficiency with data ingestion, including but not limited to: using APIs to extract data, extracting data from flat files, combining data from multiple data sources, automating ETL processes, and storing data in columnar databases.
Experience with digital and product analytics tools such as Amplitude, Google Analytics, Apigee, particularly in an administrative capacity.
Deep data visualization and executive presentation experience (Tableau, Looker, GDS, Google product suite)
Proficient in SQL and familiarity with at least one other analytic programming language (e.g., R, Python, SAS, SPSS) is preferred.In-depth experience with Google Cloud technologies, especially BigQuery, for robust data processing and complex analytics.
Strong understanding of statistical concepts and techniques, such as regression analysis, hypothesis testing, t-tests, ANOVA, chi-square tests, and other multivariate techniques.
Leadership skills, experience leading effective discussions with cross-functional teams while driving progress and accountability
Healthcare industry experience is a major plus
If you possess a strong combination of the above qualifications and are passionate about leveraging data to drive meaningful insights and optimize digital experiences in the healthcare industry, we encourage you to apply. While we value a diverse range of experiences and backgrounds, candidates who meet a majority of the qualifications and exhibit a strong aptitude for learning and growth will be given serious consideration.
#LI-Remote
Why Join Our Team
Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer
Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf) poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
E-Verify Statement
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)