Job Information
Hinds Community College Student Finance Clerical Support in Raymond, Mississippi
Position Title:
Student Finance Clerical Support
Job Description:
GENERAL STATEMENT OF THE FUNCTION
All Hinds Community College employees must commit to the Caring Campus approach to student engagement and daily apply these general behavioral objectives: listen to student questions and concerns with a positive attitude and make meaningful connections with students.
Counsels students, families and staff regarding all options related to educational finance including but not limited to: federal, state and institutional guidelines related to applying for and receiving student financial aid. Required educational finance counseling also includes providing options to attain the best possible financial aid plan to complete their educational goals.
QUALIFICATIONS REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requires a strong working knowledge of higher education federal and state financial aid programs, policy and procedures, and processes as well as demonstrated administration of regulations governing those programs
Proficiency in Microsoft Office, specifically EXCEL worksheets and formulas
Strong organizational, analytical, planning, and communication skills
Excellent communication skills, both verbal and written.
Ability to work both independently and collaboratively in a dynamic and demanding environment.
Proven ability to manage multiple complex assignments with sensitivity to deadlines, priorities and changing circumstances.
Demonstrated professional work ethic and positive, problem-solving attitude and troubleshooting skills
Ability to apply general rules to specific problems to produce sound solutions
EDUCATION AND/OR EXPERIENCE
Associates degree or experience equivalent required, with a minimum of two years in Student Billing or Financial Aid with focus on compliance; minimum of two years Student Billing or Financial Aid experience required. NASFAA Financial Aid credentials preferred and may be considered to supplement education/experience requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES , include the following.
Other duties may be assigned.
Maintain knowledge of diversity-related issues, legislation, and best practices.
Responsible for accurate and timely awarding of financial aid to include but not limited to federal aid, state aid institutional aid and aid from other sources.
Responsible for resolving cost of attendance and over awarding issues timely.
Responsible for verification and award adjustments as required federal, state and institutional policies including but not limited to Return of Title IV and Satisfactory Academic Progress processing and advising
Work alongside the Student Financial Services team members to bill students accurately and award aid with the highest level of integrity and compliance
Responsible for monitoring student files to prohibit inaccurate billing and over-awards due to enrollment changes and/or package adjustments
When account adjustments are necessary, communicate with students and staff to educate and advise to ensure that the impact on student accounts are minimal
Mentor and build skills in fellow counselors and peers.
Attend regular training in customer service and student financial aid training to increase understanding for administering student accounts in the most professional, effective manner
Assist the Director with special projects, reporting and internal controls as requested
Perform other duties as may be assigned by the appropriate authority.
SUPERVISORY RESPONSIBILITIES:
none
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, sit, taste and smell. The employee is frequently required to sit.
The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those
an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate, and the employee is occasionally required to perform job responsibilities in the outdoors and off site.
We promote a culture of inclusion for all employees that respects individual strengths, ideas, and capabilities. We believe that our differences enable us to make better decisions, drive innovation, and deliver better results .
Mission
Hinds Community College is committed to moving people and communities forward by helping develop their purpose, passion and profession.
Vision
Hinds Community College will be a catalyst to create a competitive economy and a compelling culture for Mississippi.
Values
Hinds Community College aspires to the following IDEALS:
Integrity
Diversity
Excellence
Accountability
Leadership
Stewardship
In compliance with Title VI of the Civil Rights Act of 1964, Title IX, Education Amendments of 1972 of the Higher Education Act, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 and other applicable Federal and State Acts, Hinds Community College offers equal education and employment opportunities and does not discriminate on the basis of race, color, national origin, religion, sex, age, disability or veteran status in its educational programs and activities. We recognize our responsibility to provide an open and welcoming environment that fosters a culture of diversity, equity, and inclusion for employees and students to collaboratively learn, work and serve our communities.
The following have been designated to handle inquiries regarding these policies:
EEOC Compliance: Coordinator of Campus Culture and Diversity
Box 1100 Raymond MS 39154; Phone: 601-857-3458 or Email: EEOC@hindscc.edu .
Title IX : Associate Vice President Student Services, Title IX Coordinator
Box 1100 Raymond MS 39154; Phone: 601-857-3353 or Email: TitleIX@hindscc.edu .
Full Time/Part Time:
Part time
Position Type:
Part Time
Job Classification:
Part Time
Scheduled Hours:
19