Job Information
Hinds Community College Graduation Coach in Raymond, Mississippi
Position Title:
Graduation Coach
Job Description:
GENERAL STATEMENT OF THE FUNCTION
All Hinds Community College employees must commit to the Caring Campus approach to student engagement and daily apply these general behavioral objectives: listen to student questions and concerns with a positive attitude and make meaningful connections with students.
This position includes a variety of tasks involving the day-to-day operation of the Office of Admissions and Records from a student’s admission to graduation at Hinds. Individuals in this position must be task-orientated and take the initiative to perform a variety of tasks concerning student success, retention and graduation with little direct supervision. Flexibility to assume additional responsibilities as needed as well as the ability to function well under the pressure of deadlines is a necessity.
QUALIFICATIONS REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
A bachelor’s degree (B.A., B.S.) and at least two (2) years of experience in Admissions and Records, Academic Advising or a related student services area are required. At least five (5) years of relevant customer service experience is preferred.
ESSENTIAL DUTIES AND RESPONSIBILITIES , include the following. Other duties may be assigned.
Maintain knowledge of diversity-related issues, legislation and best practices
Excellent oral and written communication skills
Above average computer skills with working knowledge of the Microsoft Office suite (i.e., Excel, Word, Outlook, PowerPoint, Forms, etc.)
Receptivity to instructions and guidelines in a positive and hospitable manner
Possess a strong work ethic centered on teamwork and student success
Ability to multi-task in a high-volume environment
Ability to thoroughly complete tasks delivered through oral and written communications with attention to details and a high level of accuracy
Be knowledgeable of Hinds’ admission requirements and act as the Hinds Community College representative for the Complete 2 Compete program, which includes maintaining the Complete 2 Compete program website and attending campus recruiting events and campus meetings in representation of and to share information concerning the Complete 2 Compete program
Maintain incoming Reverse Transfer transcript mailbox, which includes evaluating Hinds and transfer transcripts to determine graduation eligibility and communicating that eligibility to evaluated students via written and verbal communications
Identify and evaluate students who are nearing degree completion and contact these students with feedback about additional coursework that may be needed
Query student information system for unenrolled students who have met graduation requirements (but never applied for graduation) with a goal to graduate these students
Keep detailed records of interactions and conversations with students
Post credentials to student records and print and mail student diplomas
Post transfer work
Attend and assist in the set up for graduation ceremonies
Answer phone and assist students and guests with general information
SUPERVISORY RESPONSIBILITIES: None
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, sit, taste and smell. The employee is frequently required to sit.
The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate, and the employee is occasionally required to perform job responsibilities in the outdoors and off site.
We promote a culture of inclusion for all employees that respects individual strengths, ideas, and capabilities. We believe that our differences enable us to make better decisions, drive innovation, and deliver better results .
Mission
Hinds Community College is committed to moving people and communities forward by helping develop their purpose, passion and profession.
Vision
Hinds Community College will be a catalyst to create a competitive economy and a compelling culture for Mississippi.
Values
Hinds Community College aspires to the following IDEALS:
Integrity
Diversity
Excellence
Accountability
Leadership
Stewardship
In compliance with Title VI of the Civil Rights Act of 1964, Title IX, Education Amendments of 1972 of the Higher Education Act, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 and other applicable Federal and State Acts, Hinds Community College offers equal education and employment opportunities and does not discriminate on the basis of race, color, national origin, religion, sex, age, disability or veteran status in its educational programs and activities. We recognize our responsibility to provide an open and welcoming environment that fosters a culture of diversity, equity, and inclusion for employees and students to collaboratively learn, work and serve our communities.
The following have been designated to handle inquiries regarding these policies:
EEOC Compliance: Coordinator of Campus Culture and Diversity
Box 1100 Raymond MS 39154; Phone: 601-857-3458 or Email: EEOC@hindscc.edu .
Title IX : Associate Vice President Student Services, Title IX Coordinator
Box 1100 Raymond MS 39154; Phone: 601-857-3353 or Email: TitleIX@hindscc.edu .
Full Time/Part Time:
Full time
Position Type:
12 Month 260 Days
Job Classification:
Predominantly Black Institute (PBI)
Scheduled Hours:
37.5