Job Information
Omni Hotels Sales & Events Coordinator in Rancho Mirage, California
Location
Rancho Las Palmas Resort & Spa
The 444-room Rancho Las Palmas Resort & Spa is classic Rancho Mirage re-imagined for the 21st-century traveler. Our luxurious Palm Springs hotel rooms surround you in Spanish Colonial-inspired style and a soothing desert palette of beige, sand, and ivory. With plenty of space for your peace and your quiet, you’ll also open French doors to your very own private patio or balcony where the warm desert air and breathtaking views await.
Omni Rancho Las Palmas Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Rancho Las Palmas may be your perfect match.
Job Description
To provide administrative support to the Sales & Events Department. To support the Director of Catering and Event Managers with day-to-day operations and to ensure communication in their absence.
Responsibilities
Schedules and prioritizes work load to meet deadlines of all managers.
Available to work weekends as needed
Types and distributes all correspondence, including letters, emails, proposals, contracts, etc. for assigned managers. Ensures that all correspondence is 100% accurate
Maintain and update FDC
Maintain account files and ensures that all information is included in file, i.e. budget, contract checklists, executive approval form, booking recap, file turnover checklists, and cancellation checklists.
Make reservations for sites, VIP’s, local accounts and travel agents
Small groups under 10 rooms
Run reports as requested by managers
Serve as a liaison to banquets for Site inspections
Serve as a liaison to front desk for room only groups, room/building assignments are accurate
Strong organizational skills
Answers calls to Sales office by third ring – take no message with incoming leads.
Ensures that the following information is received prior to transferring calls to managers/Director: name, phone number, group or company name, number of caller, date and time call received, email address
Assists managers as needed
Gathers materials and mails packages to clients as necessary
Prepare and review contracts and enter into FDC
Enter final room pickup from FDC
Order office supplies and enter budget adjustments in Birchstreet
Input amenities into GoCon for VIP clients and process paperwork (amenity card, receipt signature from Room Service)
Set up client transportation
Take minutes at department meetings as directed
Attend monthly department meetings and other company required training
Complete other duties as assigned by management
Manages rooms only groups, reaches out to clients prior to arrival, sends amenities, & coordinates with front desk regarding placement and billing
Communicates & distributes to leadership team group details through resumes, event orders, daily postings, & emails
Manage, tracks, & supports assigned events on a daily, weekly, and monthly basis
Insures complete, accurate BEO documentation and handoff of all event relations in a timely manner
Coordinates tastings with clients and kitchen staff to include the executive chef
Attends tastings, takes notes and uploads final menus and food images into Delphi
Respond/manage wedding leads through various platforms such as wedding wire, the knot, & yelp
Assists with day of coordination for events
Qualifications
Qualifications:
Previous hotel sales administrative experience preferred.
College degree preferred.
Must be able to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
Must be proficient in Microsoft Office
Must demonstrate exceptional organizational skills
Must have professional well-groomed appearance
Physical Requirements:
The ability to sit and utilize telephone/computer for an extended period
Ability to be on your feet for extended period of time
Maintain a high level of energy
Pay: $22 hour. The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate’s qualifications and/or experience.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. We will consider qualified applicants with criminal histories in a manner consistent with the CA Fair Chance initiative for hiring. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poste r and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com
Job LocationsUS-CA-Rancho Mirage
Posted Date5 days ago(11/20/2024 7:14 PM)
Requisition ID 2024-116561
of Openings 1
Category (Portal Searching) Administrative/Clerical