Job Information
Insight Global Epic Senior Trainer in Rancho Cordova, California
Job Description
Collaborate closely with project teams to translate workflows and
patient experience objectives into technical requirements.
Collaborate with subject matter experts to gather content, define
learning goals, and ensure training materials meet learner needs and
organization objectives.
Ensures timely delivery of training materials and resources to support
operational readiness.
Facilitates group and at the elbow training sessions for assigned
projects and operational programs.
Provides feedback on training effectiveness and identify strategies to
enhance performance and meet learning goals.
Provides ongoing support, troubleshooting, problem solving, and
instruction for end users.
Coordinates and presents technical training classes.
Evaluate the effectiveness of training by analyzing end-user
performance and adjusting strategies as needed to achieve desired
outcomes.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
Must be certified in Epic Ambulatory.
Bachelors degree in Healthcare, Information Technology, or related field (preferred)
Minimum of 2 years experience providing training support in a Healthcare setting.
Strong understanding of clinical workflows, including patient care processes, medical terminology,
and health care regulatory standards.
Experience in troubleshooting and providing hand-on support to users, with the ability to solve
complex problems and adapt training approaches as necessary.
Experience with project management principles, including development of timelines, coordination
with multiple teams, and ability to manage concurrent deliverables.
Experience with technical analysis, documentation and writing.
Strong interpersonal skills, with the ability to collaborate productively, work in a team environment,
and train to support users at all professional and technical levels. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.