NHS Human Services, Inc.

Participates in the development of the ISPs and monthly updates. Reviews designated assignments. Responsible for a designated group of residents during the shift, knows where residents are, and physically checks on them throughout the shift. Observes, reports, and documents symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, diet, and participation in activities. Attends daily Cross Over meetings by the lead care manager. Notifies supervisor and resident care director if a resident has increased care needs. Informs supervisor of any resident changes in condition. Responds to security system and resident call bells promptly and immediately. Takes appropriate action including resetting call bells. Greets guests, family members, residents, and team members. Answers, directs and/or responds to phone calls in a timely, courteous, and professional manner. Assists with continence management and disposes of all continence products properly to ensure sanitation of resident suite and community restrooms using standard care procedures. Communicates with families and is a resource as needed. Maintains and cleans residents room as assigned including making beds, emptying trash, putting clothes away appropriately, spot sweeping and mopping as needed. Washes residents laundry as noted in the ISP and as needed. Washes and folds dining room linens and napkins. Completes assigned housekeeping tasks. Maintains common areas in a clean and tidy manner at all times. Actively participates as a member of a team and commits to working toward team goals. Demonstrates in daily interactions with others, our Team Member Credo. Commits to serving our residents and guests through our Principles of Service. Contributes to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops. Attends regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator. Attends regular training by Assisted Living Coordinator (ALC), Resident Care Coordinator (RCD) or Reminiscence Coordinator (RC) using mini modules. Complies with all infection control techniques, placement of bio-hazard containers, and removal techniques as listed in policies and procedures. Maintains compliance in assigned required training and all training required by state or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.

High School diploma/GED accepted and may be required per state regulations. CPR Certificate and First Aid as required by state regulations. Must be at least 18 years of age. Previous experience working with seniors preferred. Desire to serve and care for seniors. Ability to make choices and decisions and act in the residents best interest. Ability to react and remain calm in difficult situations. Ability to handle multiple priorities. Possess written and verbal skills for effective communication and a level of understanding. Competent in organizational and time management skills. Demonstrates good judgment, problem solving and decision-making skills. As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance.