Job Information
Burrell Behavioral Health Patient Services Coordinator/Medical Assistant in Pittsfield, Illinois
Job Description:
Job Title: Patient Services Coordinator/Medical AssistantLocation: Pittsfield, ILDepartment: Clarity HealthcareEmployment Type: Full TimeShift: Monday - Friday
Job Summary:Are you a passionate and dedicated individual looking to make a positive impact in the lives of patients and visitors? Join our team at Clarity Healthcare as a Patient Services Coordinator/Medical Assistant!
As a Patient Services Coordinator, you'll perform a variety of clerical duties for physicians and clinic staff. Our ideal candidate is passionate about patient care, has experience in a clinical setting, and possesses strong communication and collaboration skills.
Pittsfield, IL, is a welcoming small town known for its strong sense of community and rich history. With a low cost of living, excellent schools, and a variety of local amenities, it offers a high quality of life. The town boasts beautiful parks, recreational facilities, and a vibrant local culture, making it an ideal place for families and individuals seeking a peaceful yet engaging environment. Additionally, Pittsfield's location provides convenient access to larger cities, balancing rural charm with modern convenience. Join us!
Position Perks & Benefits:
29 Days of PTO
Competitive Pay
Eligibility for HRSA Loan Repayment *eligibility requirements
Employee benefits package - health, dental, vision, retirement, life, & more**
Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees
Company-paid basic life insurance
Emergency Medical Leave Program
Flexible Spending Accounts – healthcare and dependent child-care
Health & Wellness Program
Employee Assistance Program (EAP)
Employee Discount Program
Mileage Reimbursement
Key Responsibilities:
Greet, instruct, direct, and schedule patients and visitors.
Retrieve insurance and patient information, provide forms for tests or interoffice communications, and secure signatures as needed.
Enter new and established patient information into the computer.
Answer incoming calls, schedule appointments for patients, and dispatch messages and/or calls appropriately.
Perform patient care activities within the scope of data entry/processing and patient account functions.
Collect payments, answer questions regarding insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, medical records, and patient referrals.
Communicate with patients, families, visitors, and associates in a caring, friendly, personal, and professional manner.
Perform related duties as assigned.
Education and/or Experience Qualifications:
Medical office training beneficial.
Education necessary to communicate effectively in written and verbal form.
Knowledge of business office procedures, medical terminology, and insurance procedures beneficial.
Must have computer knowledge, typing skills, and knowledge of basic math.
One year experience in a clinic setting beneficial or two years in a public contact position.
CPR certification beneficial.
Graduated from a medical assistant program; preferred.
Additional Qualifications:
Skill in greeting patients and answering the telephone in a pleasant and helpful manner.
Ability to sort, read, understand, and follow written and oral instructions.
Ability to sort and file materials correctly by alphabetical, numerical, or color-coded systems.
Must display initiative and willingness to accept additional duties in the front office area during absences and adapt to fluctuating workload.
Must be able to communicate clearly and establish and maintain effective working relationships with patients, staff, and the public.
Brightli is on a Mission:A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive, and authentic workplace.
We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.
Preferred Family Healthcare is a Smoke and Tobacco Free Workplace.
About Brightli
Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.
Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), and Southeast Missouri Behavioral Health (SEMO). While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.
Brightli Snapshot
200 locations
4 states
19 subsidiaries and/or affiliates
5k+ employees