NHS Human Services, Inc.

In a company offering comprehensive administrative and technical services to physicians, particularly in the laboratory sector, to streamline and optimize their operations, the Internal Account Manager Team Lead will research market conditions and gather information to determine potential product sales, and contribute to designing and implementing comprehensive marketing and sales strategies.Specific functions include:1.Manage Customer Accounts:oUnderstand customer needs.oDevelop and execute account plans.oTrack and report on account performance.2.Manage a Team of Account Managers:oSet goals.oProvide training.oEvaluate performance.3.Provide Customer Support:oAnswer customer questions.oResolve customer issues.oProvide customer training.4.Track Marketing Campaigns:oTrack representatives' visits.oSend marketing materials.oManage marketing campaigns.5.Analyze Customer Data:oCollect customer data.oAnalyze customer data.oUse customer data to make decisions.6.Identify and Resolve Customer Issues:oIdentify customer issues.oResolve customer issues.oPrevent future customer issues.7.Build Relationships with Customers:oBuild rapport with customers.oUnderstand customer needs.oProvide excellent customer service.