NHS Human Services, Inc.

Company Description Join Our Team and Help Us Celebrate 160 Years! RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description The Vendor Management Coordinator works closely with the Global Director of Vendor Management to execute projects and related reporting to the global team's strategic goals. The VM Coordinator will assist in all areas of the acquisition and management of third-party information resources in support of our client's Investment Banking and other divisions. The role is a part of the Global Vendor Management, which oversees management of non-real-time information resources within defined spend categories, including:

Publications & Subscriptions

Databases

Contracts

Ad-hoc Purchases Responsibilities

Assemble and lead appropriate resources / departments to successfully implement a new client service campaign

This individual will own and deliver a new high-touch, customer facing project that requires outstanding customer service to C-Level executives, which may include time-sensitive issues that arise

May be involved in establishing analysis and final sign-off for other new client projects

Design and implement workflows after evaluating complexity, deliverables, and analysis

Maintain master schedule for all project activities and conduct periodic status checks to assess progress

Communicate client project status to appropriate stakeholders and disseminate information on challenges or potential delays

Manage customer expectations to ensure work meets client SLA and complies with company standards

May conduct color team review meetings with clients to review and possibly modify jobs and daily functions

Performs other related duties and participates in special projects as assigned

Provide back-up coverage for North America team:

Publications and Subscriptions

Contracts

Routine inventory reports from Optimize Spend software

Support the ongoing development and management of the Inventory systems (Optimize Spend), including creation and delivery of metrics / reports

Quality Assurance

Ensure shared folders are updated with required documentation

Policy and Procedures are kept current

Perform quality checks for Optimize Spend software entries

Ensure trackers are updated for monthly/weekly reports

Create and maintain TWiki pages to document entitlement processes

Support Global Director of Vendor Management with special projects

Creation and support of Jive, TWiki and SharePoint pages

Liaise with research teams on data / product strategy and selection, vendor related issues and processes, including reporting Qualifications 3+ years of relevant work experience Able to demonstrate ability to solve somewhat more complex problems by analyzing variables and applying appropriate solutions learned through experience and proficiency in understanding the job. Must be able to recognize anomalies and critical situations and respond appropriately. Must be able to communicate and interact with a variety of internal/external customers and/or co-workers at level of detail required to resolve issues of moderate complexity. Able to apply strong functional computer knowledge in utilizing Microsoft Windows, MAC, or other technical tools in completing assignments. May require knowledge of or ability to quickly learn specialized software to complete work assignments. Able to demonstrate continued... For full info follo application link.