Job Information
American Express Executive Administrative Assistant in Phoenix, Arizona
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
American Express is the leading payment card issuer for small businesses in the United States and supports business owners with products and services to help them run and grow their businesses. Global Commercial Services (GCS) is committed to service and innovation and offers our Commercial Card Members a wide range of differentiated products and services.
GCS is the Global leader in the Corporate Payments Solutions space and subsequently continues to be an exciting and fast-growing business. GCS is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with small businesses and corporate clients to help them manage business expenses and make large purchases through proprietary payment solutions and expense management tools.
This position is responsible for administrative support to Vice Presidents in the Commercial Business Enablement division of GCS. This is a dynamic, high-paced environment and therefore the day-to-day responsibilities require seamless collaboration across a wide range of business partners.
The ideal candidate must be seasoned and experienced in handling a wide range of administrative related responsibilities including building strong relationships, being resourceful, and knowing how to navigate large organizations fluidly, all critical to success in this position.
Key responsibilities include:
Organize and proactively maintain calendars, including scheduling and re-scheduling meetings across multiple global time-zones.
Act as a point of contact for the VP, answering inquiries, scheduling requests and insights from others.
Respond to others on behalf of the VP, providing professionally written and spoken response that reflects the VP’s brand and desired intent. Make sure the VP is prepared for upcoming meeting objectives by confirming invites contain the necessary content, agenda and attachments, and ensuring the role of the VP in meetings is clearly defined.
Ensure VP has time scheduled in advance of critical meetings to prepare when necessary.
Coordinate travel including air, hotel bookings, ground transportation. Liaise with other Amex offices to schedule onsite meetings and manage last-minute changes, as may be required.
Support the onboarding of new team members to ensure systems access, technology provisioning and distribution list membership.
Process monthly expense reports on a timely basis in line with company requirements.
Ensure timely follow-up on issues, commitments, and deadlines for the team.
Communicate effectively with team members and associated departments.
Support Ad-hoc administrative and project work as directed by leadership.
Manage and maintain departmental distribution groups regularly and accurately.
Minimum Qualifications:
Demonstrable track record of supporting and working with leadership.
High School Diploma required
Ability to successfully and diplomatically interact with senior management and their support staff.
Strong written and verbal communication.
Excellent time management and organizational skills with a strong focus on speed and accuracy with an extraordinary attention to detail.
Proven ability to manage multiple priorities, work within deadlines, and execute across multiple initiatives/tasks.
Strong sense of teamwork with high personal accountability.
Proactively identify and anticipate problems, determine possible solutions, and actively work to resolve issues.
High level of proficiency using MS Office including Word, Excel, and PowerPoint, as well as internal AXP tools and systems – Cisco/WebEx, MS Outlook, Ariba, Reserve and Concur.
Strong interpersonal, relationship, and networking skills to build and maintain professional relationships across all areas of American Express.
Able to operate with a high level of integrity for handling sensitive and confidential information.
Reliable and dependable team player with a “can-do” attitude and enthusiasm to learn.
Ability to remain calm under pressure and effectively manage change upon short notice.
Qualifications
Salary Range: $24.05 to $48.10 hourly bonus benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Job: Administration
Primary Location: US-Arizona-Phoenix
Schedule Full-time
Req ID: 25002582