Job Information
American Express Executive Administrative Assistant in Phoenix, Arizona
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.
This is an exciting opportunity to join the Global Loyalty & Benefits team in American Express Technology. We are looking for a forward-thinking, high-energy standout-colleague supporting two Vice Presidents of Enterprise Platform while assisting with broader team needs. This position is ideal for someone who is looking to learn the business operations and departments at American Express and ultimately move up within the organization. This role will also provide support to department VP’s travelling into Phoenix from around the globe. Additionally, this role will lead projects/programs crafted to improve the team’s culture, teamwork, and employee engagement, e.g. team building, community service, social events.
Responsible for providing an outstanding standard of support for the AET Vice President of Global Loyalty & Benefits Technology. The Executive Assistant will work autonomously and efficiently, anticipating the leader’s needs and “connecting the dots” behind the scenes. Looking for an ideal candidate to be highly energetic, organized, flexible and credible and used to working in a fast, and at times high pressure environment with numerous conflicting priorities. The VP has a very lively schedule and a large organization across Phoenix and New York locations, along with various other leadership members globally requires an Executive Assistant who is a self-starter and who interacts regularly with the VP's team and other senior leaders' EAs and with senior AET and business leaders. Individual needs to be capable of managing their time and priorities effectively, and keep the VP updated on issues arising in their absence.
Qualifications
Processing monthly expense reports on a timely basis in Concur
Managing the procurement of office supplies and other departmental needs
Providing coverage for other team-based Executive/Administrative Assistants that are on vacation or sick leave
Supporting ad hoc project work as directed by leadership
Advanced interpersonal skills and the ability to build relationships with all internal and external stakeholders.
Arrange and manage high profile direct report meetings, including all logistics and agendas.
Proficient in utilizing and understanding all Amex internal systems, Microsoft systems, and Amex processes and policies, i.e., On-line travel booking tool, HR systems, expense management systems, purchasing systems, intranet are helpful.
Demonstrated dedicate approach to problem solving with strong decision-making capability.
Demonstrable experience of working autonomously and in highly pressure environment.
Tactful and discreet with a mature and professional attitude to work
Proactive and intuitive with ability to anticipate needs and requirements
Hardworking, keen to learn and be challenged.
Specific Responsibilities include:
Microsoft Word, PowerPoint, Word & Excel, Outlook-e-mail and calendar
Coordinating and proactively maintaining multiple calendars, including scheduling meetings across different time-zones, using a high level of tact and integrity
Assisting two VPs with email delegation, booking meetings, reacting and corresponding accordingly. Prioritizing what is important and urgent. Acknowledging receipt/replies on behalf of, etc.
Coordinating conferences and staff meetings, including room booking, catering, security etc.
Coordinate domestic and international travel including air and hotel bookings, liaising with other Amex offices for internal meetings and managing last minute changes as required. (hotel, rental car, and other travel-related needs)
Provide detailed itineraries of trips, including hotel arrangements, transfers, meetings scheduled, contact details, addresses etc.
Excellent verbal and written communication skills including an excellent command of English grammar and business writing.
High proficiency in Microsoft Excel and PowerPoint is a plus.
Exceptional skills reflecting administering multiple tasks seamlessly with excellent attention to detail and to meet deadlines in a dynamic environment.
Qualifications
Salary Range: $24.05 to $48.10 hourly bonus benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Job: Technologies
Primary Location: US-Arizona-Phoenix
Schedule Full-time
Req ID: 24011815