NHS Human Services, Inc.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Compliance and Operational Risk Testing Analyst Lead, you'll provide the execution of independent testing under the Enterprise Testing program methodology to ensure departmental processes and activities align with applicable rules, regulations, policies, and procedures. The incumbent will compile and retain well documented work papers to create accurate and concise written reports including issues, root cause and recommended corrective action. This candidate should be comfortable quickly learning, developing and implementing new tests in a variety of subject areas.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Develops the steps needed to test and/or analyze compliance with complex policies/procedures and laws/regulations.

• Serves as a subject matter authority in a specific subject/business area and provides guidance to team members on complex issues.

• Leads and manages a grouping of tests and testers to ensure operational risks and compliance requirements are adhered to.

• Reviews and completes, as needed, work papers to support conclusions of test findings.

• Provides input on allocation of resources to complete testing activities.

• Performs complex qualitative analysis of data.

• May develop executive briefs and present to key internal and external collaborators.

• Builds, develops, and maintains relationships with the business and internal control partners (Audit, Risk & Compliance, Legal) to facilitate collaboration between all lines of defense for testing.

What you have:

• Bachelor's Degree and 4 additional years of related experience beyond the minimum required may be substituted in lieu of a Degree.

• 8 or more years of relevant work experience (internal/external audit, operational risk/compliance testing, quality assurance)

• Expert knowledge of relevant industry regulations and regulatory compliance in a specific area.

• Demonstrated experience interpreting and applying federal and state laws and regulations and guidance or operational risk principles/concepts.

• Advanced knowledge of testing techniques and data analysis principles, as well as the ability to interpret subsequent results.

• Demonstrated ability to communicate effectively at all levels of management.

• Advanced knowledge of Microsoft Office tools to include Word, Excel and PowerPoint

What sets you apart:

• Large financial services company experience, supporting marketing/brand, human resources, change management, Chief of Staff and/or Legal office.

• JD and/or large bank, finance, consultant Audit experience.

• Experience leading shared services enterprise testing engagements in large financial services, insurance or related highly regulated industries.

• Advanced knowledge of internal controls, business risks, and testing techniques.

• US military experience through military service or a military spouse/domestic partner [optional]

Compensation range: The salary range for this position is: $127,310 - $243,340 .

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static_assets/Media/enterprise_hr_cpra_notice_at_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.