Job Information
Commonwealth of Pennsylvania Tourist Information Supervisor in Pennsylvania
Tourist Information Supervisor
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Tourist Information Supervisor
Salary
$42,437.00 - $63,343.00 Annually
Location
Greene County, PA
Job Type
Non-Civil Service Permanent Full-time
Job Number
N-2025-19327
Department
Department of Transportation
Division
TR Trsm Srvs Div
Opening Date
02/26/2025
Closing Date
3/7/2025 11:59 PM Eastern
Job Code
05943
Position Number
00217028
Union
AFSCME
Bargaining Unit
A2
Pay Group
ST04
Bureau / Division Code
083910
Bureau / Division
Bureau of Innovations, Tourism Services Division
Worksite Address
Greene County Welcome Center, I-79 northbound, 5 miles north of PA/WV border
City
Mount Morris, Pennsylvania
Zip Code
15349
Contact Name
Brenda Findley
Contact Phone
814.678.5083
Contact Email
bfindley@pa.gov
Description
Benefits
Questions
THE POSITION
Become the driving force behind exceptional experiences for every guest at Pennsylvania's Welcome Centers. If you take pleasure in helping others, bringing joy to someone's day, or simply spreading positivity to those you meet, we encourage you to apply now! This opportunity could be the ideal career path you have been searching for.
DESCRIPTION OF WORK
The person occupying this role will oversee the operations of the PENNDOT Welcome Centers. You and your team will be tasked with delivering precise, efficient, and helpful information and resources to travelers visiting these facilities, thereby assisting them in planning their journeys. As a representative of the Commonwealth of Pennsylvania, you will greet and assist guests while maintaining a comprehensive understanding of the state's highways, transportation networks, public and private attractions, recreational areas, events, weather updates, accommodations, and tourist sites, ensuring that visitors receive relevant printed materials.
Moreover, the role encompasses responsibilities related to public relations and the enhancement of both internal and external communications to optimize operational effectiveness. This includes organizing quarterly meetings focused on events, programs, and services, among other tasks. For further information regarding the specific responsibilities associated with this position, please refer to the detailed position description.
Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD_NEOGOV.asp?p=00217028) .
Work Schedule and Additional Information:
Full-time employment, 40 hour work week
This position works a 6-week rotating schedule. Days and hours can vary from Sunday to Saturday
Temporary hours of operation are 9:00 AM to-5:30 PM.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
One year as a Tourist Information Counselor; or
Two years of experience in work involving public contact; or
An equivalent combination of experience and training.
Additional Requirements:
You must be able to perform essential job functions .
Preferred Qualifications (not required):
Supervisory experience.
How to Apply:
Resumes, cover letters, and similar documents willnot be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !
See the total value of your benefits package by exploring ourbenefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.
*Eligibility rules apply.
01
Have you been employed by the Commonwealth of Pennsylvania as a Tourist Information Counselor for one or more years full-time?
Yes
No
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
How much full-time experience do you possess in work involving public contact?
2 years or more
1 but less than 2 years
Less than 1 year
None
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05
How much college coursework have you completed?
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If you answer this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitinghttps://www.naces.organd clicking the Evaluation Services link. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.
60 credits or more
30 but less than 60 credits
Less than 30 credits
None
06
Preferred Qualification- Please indicate your level of supervisory experience.
Six years or more
Three to five years
Two years or less
Required Question
Employer
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov