Job Information
EDC ServiceNow Senior Software Developer in Ottawa, Ontario
ServiceNow Senior Software Developer - 00054U
Posting Date: Mar 25, 2025, 9:38:33 AM
Primary Location: Ontario-Ottawa
Job Type: Permanent
Schedule: Full-time
Description
Export Development Canada (EDC) is a financial Crown corporation dedicated to helping Canadian businesses make an impact at home and abroad. EDC offers financial products and knowledge to help Canadian businesses confidently enter new markets, reduce financial risk, and grow their business.
When you join our team, you’ll be helping Canadian businesses learn the endless possibilities that open to them through export and help bring their vision, passion, and innovation to the world. Your knowledge and expertise will support more than 25,000 Canadian businesses and their customers in as many as 200 markets worldwide. You’ll work amongst the best and brightest in an inclusive, collaborative environment that fosters professional development and success. And you’ll know that you’re making an impact every day – for businesses, for Canada and for the people you work with.
Are you ready to make an impact? Join EDC, recognized as a Top 100 and Top Family-Friendly Employer, as we take on the risk so Canadian businesses can take on the world. #LI-Hybrid
Team & Job Overview
The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:
Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation.
Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.
Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.
Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.
The ServiceNow Senior Software Developer is responsible for development and configuration activities, including design, testing, peer reviews, and additional functions related to the business areas covered by our platform team. They provide expertise in developing and implementing changes and enhancements in ServiceNow. The successful candidate will support various teams in their efforts by improving existing solutions.
Key Responsibilities
Design and development of ServiceNow solutions either with low code or code, for business and system requirements on the target platform with core functions such as reports, interfaces, workflows, configurations, and customizations
Write and review technical specifications.
Develop and test applications, and correct maintenance issues.
Recommends improvements of functionality, performance.
In collaboration with Architects and Business Analysts, estimate the user stories to develop
Participate in code reviews and give feedback.
Create and contribute to technical documentation.
Participate in the technical governance improvement of the ServiceNow Platform Team
With the help of the ServiceNow Admin, troubleshoots and resolves issues for applications or system modifications.
Screening Criteria
Bachelor’s degree in Computer Science, Software Engineering, Information Technology or a related field.
Minimum of 7 years of experience in Information Technology projects
Minimum of 5 years of applied experience on the ServiceNow platform.
Relevant ServiceNow certifications
Assets
Experience in development, debugging and code optimization on a platform.
Demonstrated experience in coding with JavaScript.
Proficiency in ServiceNow CSM and other business modules such as HR, Legal, BCM.
Proficiency with AppEngine, Data Management in ServiceNow
Proficiency with command line, PowerShell, and comprehension of scripting commonly used in Windows environments.
Proficiency in Microsoft 365 Suite
Experience working in a Microsoft Azure environment.
Ability to analyze financial business processes, procedures and regulations.
Bilingual in both official languages (French and English)
Compensation Details
- Software Engineer 18: Salaries typically range from $94,664 to $126,218 annually, based on qualifications and experiences, plus a performance-based incentive
Location
Export Development Canada is a hybrid work environment.
This role may be performed from EDC’s headquarters in Ottawa, or from the Community Hub in Toronto, Mississauga, Montreal, Laval, Brossard, Vancouver, Halifax or Calgary.
Relocation assistance is available for eligible candidates.
EDC's Commitment to Employment Equity
EDC is committed to employment equity and achieving a diverse workforce. EDC actively encourages applications from women, Aboriginal peoples, visible minorities, persons with disabilities and members of the 2SLGBTQI community. If selected for an interview, please advise us if you need any special accommodation.
How to apply
Only candidates selected for an interview will be contacted. : Application deadline : Apr 4, 2025, 11:59:00 PM Candidates must meet the requisite government security screening requirements. :
Req ID: 00054U