Job Information
EDC Salesforce Principal Platform Architect in Ottawa, Ontario
Salesforce Principal Platform Architect - 000556
Posting Date: Mar 25, 2025, 9:46:35 AM
Primary Location: Ontario-Ottawa
Job Type: Permanent
Schedule: Full-time
Description
Export Development Canada (EDC) is a financial Crown corporation dedicated to helping Canadian businesses make an impact at home and abroad. EDC offers financial products and knowledge to help Canadian businesses confidently enter new markets, reduce financial risk, and grow their business.
When you join our team, you’ll be helping Canadian businesses learn the endless possibilities that open to them through export and help bring their vision, passion, and innovation to the world. Your knowledge and expertise will support more than 25,000 Canadian businesses and their customers in as many as 200 markets worldwide. You’ll work amongst the best and brightest in an inclusive, collaborative environment that fosters professional development and success. And you’ll know that you’re making an impact every day – for businesses, for Canada and for the people you work with.
Are you ready to make an impact? Join EDC, recognized as a Top 100 and Top Family-Friendly Employer, as we take on the risk so Canadian businesses can take on the world. #LI-Hybrid
Team & Job Overview
The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:
Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation.
Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.
Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.
Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.
The Digital Delivery and Platform team at EDC supports the business facing platforms that enable EDC’s business. We are seeking an experienced Salesforce Principal Platform Architect to lead our Salesforce implementation and drive business growth through innovative CRM solutions. This role combines strategic thinking with hands-on development to optimize our Salesforce ecosystem and deliver value across the organization.
Key Responsibilities
As our Salesforce Architect, you will play a crucial role in shaping our CRM strategy and implementation. Your key responsibilities will include:
Designing and implementing scalable Salesforce solutions aligned with business needs
Ensure the optimal platform design to answer business priorities while maintaining Salesforce design integrity.
Managing and defining complex integrations between Salesforce and other business systems
Setting coding standards and development best practices for Salesforce projects
Collaborating with stakeholders to translate business needs into effective solutions
Monitoring, troubleshooting, and optimizing Salesforce platform performance
Ensuring the platform meets security, compliance, and data governance requirements
Screening Criteria
Bachelor’s degree in Software Engineering, Sales & Marketing, Business Administration, or a related field
Minimum of 10 years’ experience in IT Architecture.
Minimum 5 years’ experiencein Salesforce Architecture
Proven experience as a Salesforce Architect with a strong understanding of best practices
Strong understanding of all key Salesforce products, including, Financial Service Cloud, Sales Cloud, Service Cloud, Marketing Cloud, Data cloud and experience cloud.
Proficiency in Apex, Visualforce, Lightning Components, and Salesforce APIs
Experience with integration tools and iPaaS systems
Strong understanding of CRM processes within Sales, Marketing, and Service environments
Exceptional communication skills and ability to translate technical concepts into business language
Assets
Salesforce Architect certifications (e.g., Certified Technical Architect, Application Architect)
Experience with Configure Price Quote (CPQ) and familiarity with machine learning
Experience establishing new Salesforce instances
Bilingual in both official languages (French and English).
Compensation Details
- Architecture Owner 19: Salaries typically range from $109,810 to $146,413 annually, based on qualifications and experiences, plus a performance-based incentive.
Location
Export Development Canada is a hybrid work environment.
This role may be performed from EDC’s headquarters in Ottawa, or from the Community Hub in Toronto, Mississauga, Montreal, Laval, Brossard, Vancouver, Edmonton, Calgary, or Halifax.
Relocation assistance is available for eligible candidates.
EDC's Commitment to Employment Equity
EDC is committed to employment equity and achieving a diverse workforce. EDC actively encourages applications from women, Aboriginal peoples, visible minorities, persons with disabilities and members of the 2SLGBTQI community. If selected for an interview, please advise us if you need any special accommodation.
How to apply
Only candidates selected for an interview will be contacted. : Application deadline : Apr 4, 2025, 11:59:00 PM Candidates must meet the requisite government security screening requirements. :
Req ID: 000556